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Rough Hand Made Reviews

Rated 4.8 based on 1027 Reviews

Britannia Pavilion, Royal Albert Dock, Liverpool L3 4AD

Bakeries | Liverpool

Published on
April 7, 2024
Last updated
April 7, 2024

Reviews Summary

Rough Hand Made has garnered a strong reputation as discerned from the latest reviews, with the bakery's location at Albert Docks in Liverpool particularly noted for high-quality products and customer experience. The customers unanimously praise the freshness and quality of pastries, indicating a consistent positive reception to the food offerings. Observations of a busy and brisk environment suggest a popular and well-patronized establishment. A feature repeatedly appreciated by customers is the visible process of baking, enhancing transparency and engagement. The polite staff, coupled with efficient service, contributes to a favorable ambiance, although there is mention of potential improvement in staff friendliness. The limited seating capacity does not significantly detract from customer satisfaction, as the scenic outdoor views compensate for the indoor space constraints. Additionally, the practice of donating unsold items to charities has been noted, positively reinforcing the company's community-centric values.
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What Customers Are Saying About Rough Hand Made?

Trustguide uses AI to extract key phrases from reviews about Rough Hand Made and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Rough Hand Made's customers had a positive experience.

Positive
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Rough Hand Made Ratings

5

As of Based on 1027 revies as of Apr 07, 2024

Rough Hand Made Score

As of Based on 1027 revies as of Apr 07, 2024

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Customer Reviews

As of Apr 07, 2024, 1027 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Rough Hand Made's publicly available reviews View source

Gs 00 rated Rough Hand Made 5 stars
4 days ago
A nice bakery situated in the Albert Docks in Liverpool. Decided to visit due to the high reviews and it did not disappoint. You can actually see the bakers make the pastries which is a nice touch. Polite staff. I ordered the almond plait which was £3.25 for one which is a moderate rate. It tasted great although it would have been even better if it was warm. Due to the busy nature of the shop and the small seating space, I had to enjoy the food outside but the views made it enjoyable.
H W rated Rough Hand Made 5 stars
a month ago
Worthy of its five stars and well worth queuing! We explored the Dock before heading back into town and bought a couple of croissants and velvet hot chocolate (proper dark chocolate sticks melted by hot milk poured on top). There's a small area to sit if you are lucky, loads of croissant flakes on the floor (impossible not to flake any, the lamination is THAT good!) A small table with bread/buns and very friendly service. It was very busy but the queue moved at a good pace and was largely people waiting for hot drinks. Absolutely delicious and highly recommended! Lids, stirrers and napkins are NOT at the till, so collect these from the side when you queue.
Julia Julia (superpierozek) rated Rough Hand Made 5 stars
a month ago
I just discovered this place and to be honest after trying the out-of-this-world pastries I can’t believe how I could live without visiting this place before! I’m obsessed, the croissants are unreal, the best ones I‘ve ever tried definitely. You can tell that the owner and other bakers are very passionate about the art of baking and have extensive experience and knowledge - making French pastry from scratch is a tricky and quite difficult process to master but they just know how to do it perfectly. And the size of the croissants - they are so huge! Even though I was already full after eating one I couldn’t stop myself from buying one more after I saw a new batch coming out of one of the ovens. I honestly could write a whole essay about how great this place is. There wasn’t much variety to choose from when I got here but it was two hours before close so I expected that. This also shows how fresh everything is here. The coffee was also very good. I will be definitely coming back here for more!

Frequently Asked Questions About Rough Hand Made

What is the seating situation like at Rough Hand Made?

Rough Hand Made has a limited seating area, so during busier times, you may be required to enjoy your food outdoors. However, the surrounding views at Albert Docks add to the experience.

Is it necessary to arrive early to purchase pastries at Rough Hand Made?

Given the popularity of the bakery and its fresh produce, it is advisable to arrive early to ensure a wider selection of pastries before they sell out.

Does Rough Hand Made accommodate dietary restrictions or offer a variety of food options?

The range of reviews indicates a variety of pastries, including savory options like quiches and pizzas. It is recommended to visit early or inquire directly with the bakery for specific dietary requests.

About Rough Hand Made

Bakeries
We are a boutique bakery where every pastry, cake, bread and bun are made by hand. They may not look perfect and can be smooth, rough, slightly lopsided, not exactly the same size but each one has its own individuality, hence our name; "Rough Hand Made".
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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