Based on the reviews provided, Robbins Brothers seems to be fostering a strong reputation for exceptional customer service and a personalized shopping experience. Staff members like Gwen, Aaliyah, Johanna, Jen, Donovan, Juan, Robert, and Yessica receive high praise for their patience, knowledge, and attentive assistance. Employees are recognized for their willingness to listen to customer concerns and address them in a satisfactory manner, which contributes positively to the company's overall reputation. The company appears to differentiate itself with bespoke service, particularly in the creation and customization of unique engagement rings. However, there is a notable complaint regarding the protection plan and customer follow-up, suggesting areas for improvement regarding product support and corporate communication.

Robbins Brothers Reviews
Rated 4.4 based on 506 Reviews
2101 W Loop S, Houston, TX 77027, United States
Jewellers | Houston, TX