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Rivermead Leisure Centre Reviews

Rated 3.8 based on 944 Reviews

Richfield Ave, Reading RG1 8EQ

Leisure Centres Reading

Published on
August 26, 2025
Last updated
August 26, 2025

Reviews Summary

Overall sentiment regarding Rivermead Leisure Centre is mixed, with both strengths and areas for improvement noted by reviewers. The centre is frequently described as revamped, clean, and well-organised, with polite and helpful staff. However, criticisms are raised about inadequate cleaning at times, especially in the swimming pool area. Some users mention operational inconveniences, such as closures for local events and the limited number of changing rooms for families.

Common feedback highlights a broad range of modern facilities, including gym, swimming pool, and play areas, as well as accessibility features like free parking and designated bays. Several customers value the proactive involvement of staff when resolving issues or managing conflict in public spaces. Recurring problems around cleanliness, understaffed facilities, and technical limitations of gym equipment are also mentioned, with customers suggesting practical improvements.

In summary, Rivermead Leisure Centre in Reading holds a solid reputation for its upgraded amenities and welcoming staff, but faces ongoing concerns about specific aspects of cleanliness and the management of shared spaces. The majority of reviews point to a functional centre that delivers on its core offerings, though there are periodic lapses in operational consistency.
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What Customers Are Saying About Rivermead Leisure Centre?

polite and welcoming

teacher is excellent

Really good centre

Much improved since the rebuild

good experience

state of the art swimming pool

superbly organised and well managed

Lovely swimming facilities

staff are amazing

facilities easy to use

Trustguide extracts key phrases from reviews about Rivermead Leisure Centre and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 40% of Rivermead Leisure Centre's customers had a positive experience.

Positive
40%
Neutral
40%
Negative
20%

Rivermead Leisure Centre Ratings

4

As of Based on 944 revies as of Aug 26, 2025

Rivermead Leisure Centre Score

40%

As of Based on 944 revies as of Aug 26, 2025

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Customer Reviews

As of Aug 26, 2025, 944 customers have reviewed this business and rated it 3.8 Star out of 5. Trustguide conducted an in-depth analysis of Rivermead Leisure Centre's publicly available reviews View source

Miss Ty rated Rivermead Leisure Centre 5 stars
7 months ago
A nice and family orientated centre. Gym, swimming centre, play area, party centres, cafe, basket ball centre and plenty of free parking outside. Charging car ports, disabled pays, mother and parent parking too. The place is totally revamped. The users need to do those bit with regards to keeping the premises tidy by being respectful, if it’s too last. Staff are polite and welcoming.
Maryna Dorosh rated Rivermead Leisure Centre 4 stars
a week ago
We attend swimming lessons with my 3-month-old baby. The teacher is excellent, so I highly recommend it. The pool is clean, and the water temperature is comfortable. I wish there were more changing rooms for families with young children, since there are always queues for them.
mc tv rated Rivermead Leisure Centre 4 stars
a week ago
Really good centre, helpful staff. It closes for the whole week for the reading festival and does not give an actual reason. Kind of ridiculous. Also sometimes the whole changing room areas stink of piss. It’s not really the pools/staffs fault but something needs to be done about it!

Frequently Asked Questions About Rivermead Leisure Centre

Are the staff at Rivermead Leisure Centre helpful and responsive?

Staff are frequently described as polite, welcoming, and proactive in resolving conflicts or providing assistance. Several reviews mention that staff members respond professionally to issues in the pool area and strive to create a safe environment.

How clean and well-maintained are the facilities at Rivermead Leisure Centre?

Many reviews note that the centre is clean and well-organised, but there are occasional concerns about pool hygiene and changing room conditions. Management has sometimes provided refunds or credits in response to customer complaints.

Is parking available at Rivermead Leisure Centre?

Yes, reviewers mention plentiful free parking, including charging ports, disabled bays, and designated spaces for parents, making access convenient for most visitors.

About Rivermead Leisure Centre

Leisure Centres
Rivermead Leisure Centre provides sports and recreational facilities, including a gym, swimming pool, play areas, party centres, and courts for activities such as basketball and badminton. The centre operates as an in-person leisure facility in Reading, offering services aimed at families and individuals seeking fitness and community events.

The facility manages a range of amenities, including modernised equipment, accessible parking, and designated areas for different age groups. Programming covers activities like swimming lessons and aqua aerobics, with operational support from on-site staff who monitor, organise, and maintain the premises to ensure a safe and functional environment.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.