Ritani Reviews
Rated 4.5 based on 801 Reviews
Jewellers in White Plains
3 Barker Ave, White Plains, NY 10601, United States
Published on
July 25, 2025
Last updated
July 25, 2025
the ring's quality was outstanding
the entire process was smooth, simple, and stress-free
helped ease any worry during this process
she was so communicative and patient
ring came out perfect
Danica was extremely helpful, professional without being robotic
couldn’t be happier with how the final product turned out
provided a support beyond expectations
patient with me until I found just the right diamond
my diamond is absolutely stunning
Ritani’s customer service is described as very responsive. Staff are known to reply to inquiries promptly, often within 24 hours, and provide support via email, text, and calls. Customers highlight helpfulness and communication throughout the purchase process.
Yes, Ritani frequently assists customers with custom ring designs and settings. Staff members work directly with customers and the design team, offering renderings and revisions to achieve the desired result and guide buyers through each step.
Customers report that Ritani’s return and exchange process is straightforward. Policies are clearly explained up front, and returns are accepted easily for issues such as changing products or resolving minor defects.
