The compilation of recent reviews for Retro Fitness indicates a mixed overall company reputation, with the overall customer experience showing both commendable strengths and notable weaknesses. Positive remarks are consistent about the breadth and quality of equipment, with customers appreciating the variety that includes multiple squat racks and the consistent introduction of new machines. The gym's cleanliness and competent management received repeated praise. Furthermore, remarks about friendly staff, great amenities, and the gym being more reasonably priced than competitors contribute to an appealing image for potential gym-goers. Negative feedback, however, centers around issues of overcrowding, with multiple reviewers experiencing frustration with gym congestion and equipment availability during peak hours. Additionally, customer feedback reveals concerns with cancellation policies perceived as 'predatory,' including difficulties with terminating memberships and unexpected fees that taint the overall experience.
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