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Rent-A-Wreck Reviews

Rated 4.4 based on 45 Reviews

957 Foxon Rd, East Haven, CT 06513, United States

Car Rental East Haven

Published on
July 19, 2025
Last updated
July 19, 2025

Reviews Summary

Overall, customer sentiment toward Rent-A-Wreck’s car rental service is strongly positive with some areas for improvement. Reviewers consistently note helpful and friendly staff, efficient processes, and reasonable pricing as major strengths. Although some vehicles are not new, they are described as reliable for typical travel needs. There is one negative account involving limited vehicle options and reluctant customer support, but this appears to be an exception rather than the norm.

Key themes include positive experiences with staff professionalism, value for money, and practicality of the vehicles provided. Many customers highlight the ease of pick-up and return, as well as effective booking and check-in procedures. Repeat business and loyalty are reflected by renters who choose Rent-A-Wreck for group or family trips, suggesting a reliable reputation. Instances of issue resolution and staff helpfulness are repeatedly emphasized across varying locations mentioned in reviews.

Overall, Rent-A-Wreck is regarded as a practical, cost-effective car rental company with a dependable and friendly team. The strong presence of repeat customers and consistent praise for staff behavior reinforce its reputation within the car rental market. While not without occasional setbacks, Rent-A-Wreck stands out as a reliable option for budget-conscious renters.
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What Customers Are Saying About Rent-A-Wreck?

provided a great car

saves me money

helpful and professional

polite and friendly!

we will use them again.👍👍👍

patient, kind and extremely professional

Very convenient service

fast, efficient, and super helpful

Vehicle was fine.

Trustguide extracts key phrases from reviews about Rent-A-Wreck and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Rent-A-Wreck's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Rent-A-Wreck Ratings

5

As of Based on 45 revies as of Jul 19, 2025

Rent-A-Wreck Score

80%

As of Based on 45 revies as of Jul 19, 2025

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Customer Reviews

As of Jul 19, 2025, 45 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Rent-A-Wreck's publicly available reviews View source

Teri McGreevy rated Rent-A-Wreck 5 stars
3 months ago
Who doesn’t love to save money?! Not on site at the airport, but they picked me right up from the airport. I only needed a medium sedan and they provided a great car with pushbutton start and backup camera. I couldn’t tell the diff between Budget and Rent-a-Wreck when I was behind the wheel. There was a huge difference when it came time for payment.
Elisa Biase rated Rent-A-Wreck 5 stars
2 months ago
It was easy had no issues picked up my car drive ur and returned it. Reasonable rates . The cars aren't new but they drive and they get you from A to B i will use them again saves me money
Robert Stewart rated Rent-A-Wreck 5 stars
2 months ago
For the past two years, we’ve rented a 15-passenger van from Rent-A-Wreck to attend a church conference. Each time, their team has been helpful and professional when handling our rental experience and the vehicle provided has always met our needs.

Frequently Asked Questions About Rent-A-Wreck

Are the vehicles at Rent-A-Wreck new or used?

Most vehicles at Rent-A-Wreck are not new but are maintained to provide reliable transportation for customers. Several reviews mention that while cars may show signs of use, they are functional and appropriate for everyday travel needs.

How do Rent-A-Wreck staff interact with customers?

Customer reviews frequently mention that staff are friendly, efficient, and professional. Many customers have positive experiences with booking, vehicle pick-up, and return, thanks to helpful team members who assist throughout the rental process.

Is Rent-A-Wreck conveniently located for airport rentals?

Rent-A-Wreck offers pick-up services from airports or operates locations near airports. While not always on site, the company arranges prompt transport for customers to and from airport terminals, as noted by reviewers.

About Rent-A-Wreck

Car Rental
Rent-A-Wreck is a car rental company that provides vehicles for short- and long-term rental to customers needing transportation. The company offers a range of vehicle options, including sedans, minivans, and passenger vans. Its service is designed to be budget-friendly and caters to individuals and groups. The company operates locations near airports and within cities, with an emphasis on in-person customer service. Customers book vehicles in advance or on short notice, and pick-up, drop-off, and vehicle inspections are managed by staff at local rental offices. The business maintains a fleet of reliable vehicles suitable for travel and events.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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