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R Salon Reviews

Rated 4.6 based on 317 Reviews

1940 E Camelback Rd, Phoenix, AZ 85016, United States

Hairdressers | Phoenix, AZ

Published on
May 1, 2024
Last updated
May 1, 2024

Reviews Summary

Analyzing the array of reviews for R Salon, we observe a dichotomy in customer experiences, which heavily influences the company's reputation. A significant majority of the feedback suggests that the salon offers high-quality services and boasts a team of professional stylists adept in various hair treatments, imbuing clients with gratifying results. Stylists like Joey, Miranda, Alex, Rick, Niza, and Janelle are particularly lauded for their expert skills ranging from haircuts and coloring to styling and balayage, showcasing a keen understanding of customer needs and preferences. The salon's atmosphere is described as friendly, clean, and modern, with a note on its diversity and capability to cater to different hair types. However, one grievously unsatisfactory review stands in stark contrast to the otherwise glowing testimonials, mentioning a distressing experience with stylist Shawn, both in terms of service quality and customer care. This outlier illuminates potential inconsistencies in service delivery and indicates the salon's hourly pricing strategy as a point of contention. Overall, while the customer experience at R Salon appears to predominantly tilt towards the positive, it's imperative for the salon to address and rectify the highlighted service inconsistencies to maintain its esteemed reputation.
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What Customers Are Saying About R Salon?

highlights are always so beautiful

master of his craft

stylist with the golden touch

found my new Salon Home

Alex did a great job

place is wonderful

duplicated exact what I wanted

He did an awesome job

Always a pleasure to come in

Very active and friendly folks

Worst hair experience of my life

Trustguide uses AI to extract key phrases from reviews about R Salon and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of R Salon's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

R Salon Ratings

1

As of Based on 317 revies as of May 01, 2024

R Salon Score

90%

As of Based on 317 revies as of May 01, 2024

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Customer Reviews

As of May 01, 2024, 317 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of R Salon's publicly available reviews View source

Amanda S rated R Salon 1 stars
3 months ago
Shawn messed up my hair horribly. Over-toned it, took 6 hours and charged me *by the hour. Worst hair experience of my life and he had the nerve to rip me off in the process. $600 for the ugliest color on the planet, and nowhere near what I asked for. (and showed pics.) Also, yanked on my hair and pulled a ton out. Now I have to go to an actual professional to fix this mess and pay even more money. Here’s hoping the rest of my hair doesn’t break off.
Zorina Kalia rated R Salon 1 stars
4 months ago
I love this place!!! Been going to Joey for years for highlights, haircut and Brazilian blowout! My highlights are always so beautiful and natural looking! More he owns the place now! He's the BEST!!!
Robert Van Kirk rated R Salon 1 stars
4 months ago
I have to give a shout-out to R Salon located in the fashionable Biltmore area of Phoenix. This place is a true find for anyone with a desire to elevate their style and make a statement. Joey, my stylist at R Salon, is truly a master of his craft. Whether I need to look polished for a professional setting or relaxed for a casual outing, Joey has the versatility and skill to make it happen. He not only understands the art of styling but also the individuality behind each look, making every visit a personalized experience. Conversations with Joey are always filled with laughter and genuine connection, adding to the overall experience. The entire team at R Salon is remarkable, each bringing their unique creativity and expertise to the table. Their work speaks volumes about their talent, and it’s no surprise that the salon has received accolades such as being recognized by Echo Magazine as an outstanding salon. The ambiance at R Salon is lively and modern, with eclectic colors and stylish decor, making each visit feel special. The addition of a snack bar is a pleasant touch, enhancing the customer experience. When it comes to pricing, R Salon is a bit more than your average salon, but the exceptional quality and service provided justify every penny spent. It’s the perfect place to experience premium styling without the extravagant price tag. R Salon stands out not only for its superior service but also for its commitment to celebrating diversity and individual style. Every visit feels like a journey in self-expression and style discovery. So, if you’re in Phoenix and in the mood for a style upgrade, do stop by R Salon and don’t forget to ask for Joey. He is the stylist with the golden touch who will ensure you leave the salon looking and feeling your absolute best. Thanks, Joey, and the R Salon team for consistently delivering style and quality! See you soon for more style transformations! Services: Haircut, Hair coloring

Frequently Asked Questions About R Salon

What services does R Salon specialize in?

R Salon offers a range of services including haircuts, coloring, balayage, hairstyling, Brazilian blowouts, and more. They cater to a diverse clientele with varying hair types and preferences.

Is there a specific stylist at R Salon known for their expertise?

While many stylists at R Salon come highly recommended, Joey is particularly noted for his versatility and skill in both coloring and styling, earning accrued customer loyalty.

What should I expect to pay for services at R Salon?

Prices at R Salon are noted to be higher than average salons, but many customers feel the quality and service justify the cost. However, it's important to note that they might charge by the hour, which can increase the expense, especially for longer sessions.

About R Salon

Hairdressers
We’re r Salon – a hip, urban salon located in the trendy Biltmore area of Phoenix. We’re a full service salon (i.e. we’ve got everything you need to feel great!). Our family includes award-winning, internationally trained artists, to give you a style or color you’ll love; the Valley’s best massage therapists, amazing aestheticians and nail technicians that will polish off your look. It’s time to make you feel great.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.