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Pure Bliss Salon and Spa Reviews

Rated 4.7 based on 116 Reviews

Hairdressers in Rochester

4343 Dewey Ave, Rochester, NY 14616, United States

Published on
June 18, 2025
Last updated
June 18, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of Pure Bliss Salon and Spa's customers had a positive experience.

Positive
60%
Neutral
0%
Negative
40%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Pure Bliss Salon and Spa?

did a fantastic job

very welcoming, professional and an excellent stylist

absolutely freaking amazing

Ashley was wonderful

felt very welcomed by the staff

so accommodating and understanding

No color loss, fading or changing

hair turned out awesome

Trustguide extracts key phrases from reviews about Pure Bliss Salon and Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jun 18, 2025, 116 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Pure Bliss Salon and Spa's publicly available reviews View source

rebecca mastro rated Pure Bliss Salon and Spa 5 stars
2 months ago
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My husband Michael purchase a groupon deal for a haircut and color as a surprise for me. I am very cautious about who does my hair but I'm thrilled this experience happened! Erica Hastings did a fantastic job! Looks just like the pictures I showed her. She's very professional and a stellar stylist! I just booked another appointment with her to do my root touch up & highlights for next week. Highly recommend Erica she's a master colorist and stylist. I would give her 10 stars but the system only allows for 5. She commutes daily to this salon to work her magic from Buffalo/Williamson area. What a dedicated and talented professional. She's the best! Rebecca Boyd
Karen Williams rated Pure Bliss Salon and Spa 5 stars
a month ago
Erica Hastings did my haircut today. She is an absolute doll!. I brought a picture with me and her finished product was exactly what I wanted and her blowout was the best I have ever had! I found her manner to be very welcoming, professional and an excellent stylist. I would definitely recommend Pure Bliss Salon and Erica.
Kelly Diakogiannis rated Pure Bliss Salon and Spa 5 stars
a month ago
Erica Hastings is my girl! She is absolutely freaking amazing at what ever service I request!! I have super thick, and curly hair !! It's so hard to manage and maintain! It was so hard to find a stylist that could cut my hair properly! My hair was so dead when I first started coming here! She has done a MIRACLE on my hair! I won't go anymore else ! My hair hasn't felt this healthy in years !! She also started cutting my daughter's hair! She is mixed. So between my thick hair, and my husbands thick hair, Our daughters hair and be un manageable at times... But let me tell you, Erica will give you the proper guidance on taking care of it ! She was so patient!! My daughter's first hair cut and I was as super nervous !!! Erica NEVER disappoints !! And I am very picky ! And she so is personable !!!! HIGHLY RECOMMEND! I drive from palmyra to see her !!!

Reviews Summary

The overall sentiment for Pure Bliss Salon and Spa is generally positive, with many reviewers highlighting talented stylists, specifically Erica Hastings, whose work is frequently praised for its professionalism, color expertise, and ability to meet customer requests. Positive mentions also extend to other staff, such as Ashley and Candice, who are credited with making clients feel at ease and delivering impressive results. However, some reviewers identify concerns regarding inconsistent experiences, with particular criticism focused on sensitivity to different hair types and uneven cuts.

Key themes revolve around staff professionalism, communication, and technique. Clients often appreciate stylists who offer guidance and recommend specific styles or colors tailored to their preferences, reflecting a consultative approach. Repeat visits and mentions of traveling long distances to see favorite stylists signal loyalty and satisfaction. However, negative feedback centers on haircuts that do not match expectations and discomfort experienced by those with thicker hair types.

Overall, Pure Bliss Salon and Spa maintains a positive local reputation, valued for its skilled team, especially in coloring and personalized styling. While diversity in experiences points to areas for growth, the salon remains a preferred option for many across the region due to strong professional relationships and consistent repeat business.
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Frequently Asked Questions About Pure Bliss Salon and Spa

Can I bring inspiration photos for my haircut or color?

Yes, multiple reviewers note that stylists at Pure Bliss Salon and Spa encourage bringing reference photos. The staff can closely match hairstyles or colors based on customer images and provide informed suggestions for achieving desired looks.

Are the stylists at Pure Bliss Salon experienced with thick or curly hair?

Reviews are mixed on this point. Some customers with thick or curly hair have had positive, knowledgeable experiences, while others have reported difficulties or lack of sensitivity. It's advisable to discuss your hair type with your stylist before your appointment.

Do I need to book in advance for appointments?

Appointments are recommended, and online scheduling is available. Some reviewers successfully booked last-minute but note the team is accommodating. Booking ahead ensures you secure your preferred stylist and available times.

About Pure Bliss Salon and Spa

Hairdressers
Pure Bliss Salon and Spa provides hairdressing and salon services, offering haircuts, coloring, highlights, scalp treatments, and styling to a diverse clientele. The business operates primarily in-person, serving customers who book appointments for individual consultations with professional stylists.

The company functions with a team-based approach, where each stylist manages their own set of clients and appointments. Services include personalized assessments to determine suitable styles and colors, and the salon uses professional hair care products. Online booking and various staff specializations are part of the operational workflow.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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How was your experience at Pure Bliss Salon and Spa?

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Mike, Adam and another 21,516 have joined the waitlist.