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Proficiency Design And Build
Proficiency Design And Build

Proficiency Design And Build Reviews Summary

Rated 4.9 Star based on 36 Reviews

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A+
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D
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Overall Rating
4.9
/5
36
reviews
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Good
Average
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Published on
January 26, 2024
Last updated
March 13, 2024

What do customers think about Proficiency Design And Build?

Proficiency Design and Build has garnered overwhelmingly positive reviews, establishing a robust reputation as a reliable and professional company in the design and construction industry. Multiple clients have attested to their satisfaction with the seamless execution of projects ranging from kitchen extensions to full home renovations. Customers have consistently highlighted the company's adherence to timelines and budgets, which they acknowledge as a rarity in the sector. A recurrent theme in the reviews is the exceptional level of communication and project management. Project managers are praised for their regular updates and responsiveness, significantly reducing the stress associated with such undertakings. Moreover, the quality of workmanship delivered by Proficiency is frequently mentioned, with a particular emphasis on their attention to detail and the pride they take in their work.

Positive Feedback

Key positive aspects frequently mentioned in customer feedback include Proficiency's exemplary project management, with several clients noting the consistent professionalism, punctuality, and transparency throughout the span of their projects. The quality of work is frequently cited as excellent, and the meticulous attention to detail is celebrated as a distinctive mark of the team's proficiency. The personal dedication of the staff, especially the project and site managers, earns high regard for their ability to understand and adhere to client needs while delivering on time. Communication stands out as another strong point, with customers commending the team's willingness to provide regular, detailed updates and actively engage in problem-solving. Positive post-completion experiences, such as attentive aftercare and warranty services, further contribute to the company's positive image.

Concerns and Threads

Despite the predominantly positive feedback, there are slight indications of potential areas of concern, mostly related to project timing. Although Proficiency is generally lauded for good time management, some reviews subtly hint at minor delays, which are attributed to changes and additional requests initiated by clients themselves. It is worth noting that the feedback does not contain any direct negative comments on the quality of work or customer service, which suggests that any negative aspects may be more closely related to project scope creep than to the core performance of the Proficiency team. However, these incidents seem to be isolated and are typically eclipsed by the overall positive experiences.

Frequently asked questions about Proficiency Design And Build

How does Proficiency Design and Build maintain communication with clients during a project?

Proficiency Design and Build maintains a high standard of communication through regular project updates and meetings. Project managers are available to address client concerns and questions, ensuring clients are well-informed and reassured throughout the project.

Does Proficiency stay within budget and adhere to deadlines?

Clients have praised Proficiency for their ability to complete work within the projected timelines and budget, which is considered an exceptional trait in the construction industry. However, minor delays have been mentioned in relation to client-initiated changes.

What aftercare and warranty services does Proficiency offer post-completion?

Proficiency provides comprehensive aftercare and warranty services post-completion, with a commitment to address any needs or questions. Based on customer feedback, the aftercare service has been impressive, with a proactive approach to final snagging and follow-ups.

What are customers saying about Proficiency Design And Build

Proficiency Design And Build
Richard Willock
5-Star
a week ago
We contracted Proficiency to build our kitchen extension, which involved a few months of construction work and the design and fitting of our new kitchen. The project ran extremely smoothly, and we would not hesitate to strongly recommend this company. We were kept regularly informed of progress at all times but they managed the entire project meticulously, and completed the work within projected timelines and right on budget, which is rare in this industry. The team were extremely considerate and professional, working within agreed hours during the day and ensuring a minimum of noise and disruption to us and our neighbours during the construction. The kitchen was designed excellently, and down to the finest detail the team at Proficiency took great pride in their work and customer satisfaction. The whole experience has been outstanding from start to finish and we would heartily recommend using this company.
Proficiency Design And Build
Melanie Charlton
5-Star
2 months ago
We recently engaged the services of Proficiency for a major renovation of our family home, and we couldn't be more thrilled with the outcome. From the initial consultation to the final touches, their expertise and attention to detail were evident. The project involved a complete overhaul of our home with a new kitchen extension, and Proficiency managed every aspect with remarkable skill and professionalism. Our project manager was a standout, providing regular updates and being readily available to address any of our concerns or questions. This level of communication was particularly reassuring, given the scale of the renovation. The team's ability to navigate through the complexities of design, structural changes, and aesthetic enhancements was truly impressive. In conclusion, Proficiency exceeded our expectations in every way. We wholeheartedly recommend them to anyone looking for a reliable and skilled building partner for their home renovation projects.
Proficiency Design And Build
John Dutton
5-Star
10 months ago
Proficiency is one of the best design and build companies out there today. We recently worked with them on a large renovation/new build from foundation to complete finish for over 12 months and they were professional, on-time and on-budget the whole way through—which is very rare in this industry. Their pricing is competitive and the quality of work is excellent. Toby was our project manager and did an fantastic job of managing day-to-day schedules and oversight. Besi was our site manager throughout and worked tirelessly to make sure the standard of work was always the highest. Luli oversaw the plumbing and electrical work and brought a lot of smart thinking to improve our plans and carry out a completely professional job. The whole team is exceptional to work with - I would definitely work with them again and I highly recommend asking for them to oversee your project.
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About Proficiency Design And Build

Home Builders

We are Proficiency – A bespoke Design and Build Construction Company in London that specialises in exceptional loft conversions, extensions, renovations and basement conversion projects

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