Feedback indicates that some clients feel there is a lack of diversity among the stylists, particularly a shortage of Black or Latina hairstylists. Prospective clients are advised to inquire directly with the salon for the most current information about staff expertise and backgrounds to meet specific hair care needs.
Clients generally report a collaborative experience, where stylists engage with them about hair care routines and cut techniques, culminating in a tailored curly haircut. First-time visitors can expect product recommendations and, in some cases, a selection of complimentary items like a bonnet or pillowcase.
Many customers have praised the salon's stylists for their ability to educate on curly hair maintenance. The stylists share valuable insights and techniques during the appointments, which clients can implement at home to manage their curls effectively.
