Planet Curls appears to have cultivated a strong reputation by delivering satisfying haircuts and educating customers on curly hair maintenance. The salon has garnered positive feedback for its skilled stylists, with specific accolades for Katie, Charlie, and Gerri, who have been praised for their expertise, patience, and the ability to provide tailored hair care routines. Clients have expressed pleasure in discovering new techniques to manage their curls and have noted improvements in the health and appearance of their hair. Despite these positive comments, one notable criticism addresses a lack of diversity in the staff, pointing out an absence of Black or Latina hairstylists, which is perceived as a significant oversight for a salon specializing in curly hair. This criticism suggests a mismatch between the salon's client demographics and staff representation that could potentially impact the comfort and service quality for clients with varied hair textures.
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