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Pineforest Jewelry - Jewelry Store & Jewelry Repair, In Houston Tx Reviews

Rated 4.9 based on 1696 Reviews

Jewellers in Houston

1141 Uvalde Rd, Houston, TX 77015, United States

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Published on

June 10, 2024

Last updated

September 11, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Pineforest Jewelry - Jewelry Store & Jewelry Repair, In Houston Tx's customers had a positive experience.

Positive

100%

Neutral

Negative

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Pineforest Jewelry - Jewelry Store & Jewelry Repair, In Houston Tx?

exceeded all my expectations

very friendly, knowledgeable, and helpful

Customer service is top notch

always been great

go above and beyond

Great experience, good people

We absolutely recommend this jeweler

two thumbs up kind of place

absolute favorite professional and friendly jewelry store

a hidden gem

Trustguide extracts key phrases from reviews about Pineforest Jewelry - Jewelry Store & Jewelry Repair, In Houston Tx and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 11, 2025, 1696 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Pineforest Jewelry - Jewelry Store & Jewelry Repair, In Houston Tx's publicly available reviews View source

April Graciano rated Pineforest Jewelry - Jewelry Store & Jewelry Repair, In Houston Tx 5 stars

2 months ago

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Absolutely in Love with My Custom Emerald Ring! Pineforest Jewelry exceeded all my expectations. From the start, the staff was incredibly kind, patient, and detail-oriented. They helped bring my vision to life with a custom-designed ring that is absolutely stunning — the emerald cut stone and delicate setting are just perfect. Not only is the craftsmanship top-notch, but the price was also very affordable for such a personalized piece. I truly cannot say enough good things about them. I'm beyond happy with the final product and will absolutely be returning for future pieces.

Carol Pate rated Pineforest Jewelry - Jewelry Store & Jewelry Repair, In Houston Tx 5 stars

Edited 2 months ago

The staff is very friendly, knowledgeable, and helpful. They will help you find the perfect piece of bling, put new battery in your watch, and answer your jewelry questions. Be sure to check out their Veterans Exhibit while you are there. Whether you are looking for a custom piece or one of their exquisite styles, this is the place to shop Also, they have bilingual staff there to assist you. You can tell them I referred you since they like to know how you found out about their business. Please support local, small businesses. Thank you 😊

Stella Beserra rated Pineforest Jewelry - Jewelry Store & Jewelry Repair, In Houston Tx 5 stars

Edited 2 months ago

I have had several pieces of jewelry that needed repairs. Customer service is top notch! Isaac was very knowledgeable and thorough in his recommendations. My jewelry was repaired wonderfully and in a reasonable amount of time. You can’t even tell any repairs were made.

Reviews Summary

Based on customer reviews, the overall sentiment for Pineforest Jewelry’s jewelry services is strongly positive. Reviewers consistently note the exceptional friendliness, patience, and knowledge of the staff, as well as their ability to deliver both custom and standard pieces that exceed expectations. Even repeat customers highlight the consistent quality and affordable pricing. Minor issues, such as delays due to moving locations, are mentioned but do not appear to diminish overall satisfaction.

Frequent themes include attentive customer service, transparent communication around repairs and custom work, and high craftsmanship for custom rings, wedding sets, and repairs. The team, including named staff like Isaac, Danielle, Destinee, and Jim, earn special commendation for their detailed care and personalized guidance. Customers also appreciate practical offerings such as bilingual assistance and the presence of veteran-focused exhibits at the Houston, Texas location.

Overall, Pineforest Jewelry is regarded as a reputable, reliable, and community-oriented jeweler in Houston, Texas. Their strong track record of trust—especially with custom pieces and repairs—demonstrates consistent professionalism and local loyalty, as highlighted by praise from long-term and repeat customers.

Can Pineforest Jewelry design and create custom pieces?

Yes, multiple reviews highlight Pineforest Jewelry’s ability to create custom-designed rings and wedding bands, with a collaborative process from design renderings to finished product. Staff guide customers through options for metals, stones, and settings.

Do they offer jewelry repair and maintenance services?

Yes, reviews mention prompt and thorough jewelry repair services. Staff, such as Isaac, provide knowledgeable recommendations and repairs are completed to look seamless, with reasonable turnaround times.

Is bilingual assistance available at Pineforest Jewelry?

Yes, customer feedback specifically notes that some staff are bilingual, enabling them to assist customers who may prefer communicating in another language.

About Pineforest Jewelry - Jewelry Store & Jewelry Repair, In Houston Tx

Jewellers

1141 Uvalde Rd, Houston, TX 77015, United States

Visit website

+1713-451-1321

Pineforest Jewelry is a full-service jewelry retailer specializing in the design, customization, repair, and sale of fine jewelry including rings, necklaces, earrings, and watches. The company serves customers both seeking ready-made pieces as well as those interested in custom or bespoke jewelry, operating from a physical storefront in Houston, Texas.

Pineforest Jewelry operates with a process-centered approach, including detailed consultations, CAD renderings for custom pieces, on-site repairs, and flexible purchasing. The team includes knowledgeable, often bilingual staff, and provides additional community-focused amenities, such as local exhibits. Customers interact directly with staff for design, fitting, and aftercare needs.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o

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