Turn your 5-Star reviews into powerful social proof
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.
Pineforest Jewelry logo

Pineforest Jewelry Reviews

Rated 5 based on 1592 Reviews

1141 Uvalde Rd, Houston, TX 77015, United States

Jewellers | Houston, TX

Published on
June 11, 2024
Last updated
June 11, 2024

Reviews Summary

The overall reputation of Pineforest Jewelry is reflected positively in the customer reviews provided. Recurring themes of exceptional customer service, personalization, and professionalism pervade the feedback. Detailed accounts commend the proactive approach of staff members such as Linda, and the high level of craftsmanship and care taken by the team, including the designer Gary. Patrons repeatedly underscore the feeling of being valued and kept well-informed throughout their service journey. The time taken to educate customers about various options, coupled with a willingness to go above and beyond normal working hours, also contribute to the company’s highly reputable image. Moreover, warranty offers and the distinctive touch of a story book card detailing the creation process of a custom piece are practices indicative of a business that prioritizes customer satisfaction and trust.
Read more

What Customers Are Saying About Pineforest Jewelry?

gold standard in customer service

A+ 100 100!!! Great experience

fantastic selection, fantastic customer service

100% satisfied

matches their quality

repairs will be done right the first time

the customer service and the attention to detail is top notch

we were helped right away

Absolutely amazing customer service

splendid hospitality and for making me feel part of the family

Trustguide uses AI to extract key phrases from reviews about Pineforest Jewelry and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Pineforest Jewelry's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Pineforest Jewelry Ratings

5

As of Based on 1592 revies as of Jun 11, 2024

Pineforest Jewelry Score

100%

As of Based on 1592 revies as of Jun 11, 2024

Got a busrning question about Pineforest Jewelry?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jun 11, 2024, 1592 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Pineforest Jewelry's publicly available reviews View source

Brian Allen rated Pineforest Jewelry 5 stars
3 weeks ago
Exceptional Customer Service at Linda and Pineforest Jewelry I recently had an experience with Linda at Pineforest Jewelry that exemplified the gold standard in customer service. I had an issue with one of my watches that, to be honest, they were under no obligation to address. It was a situation that could have easily been dismissed or passed off. However, Linda stepped up in a way that far exceeded my expectations. Linda took a personal interest in my situation, adding a reassuring touch of warmth and commitment to resolving the issue. What stood out the most was their proactive approach. Instead of merely offering a standard solution, they kept me informed throughout the process, providing regular updates and ensuring I felt connected to the progress. Linda and Pineforest Jewelry have set a high bar for customer service. Their dedication to going the extra mile and genuine customer care are commendable. I would highly recommend them to anyone looking for exquisite jewelry and an outstanding, customer-centric experience. They have certainly earned a lifelong customer in me.
Lanita Alexander rated Pineforest Jewelry 5 stars
3 weeks ago
Using my mother-in-law's wedding ring & my wedding ring, Gary designed & created a beautiful new ring! I love it! In the words of my little grandson, I would give it an "A+ 100 100!!! Great experience! I highly recommend Pineforest Jewelry!
Justine Petralli rated Pineforest Jewelry 5 stars
3 weeks ago
Fantastic selection, fantastic customer service .. we were on our way to look at wedding bands but realized we would arrive 10 mins before closing. We called and they happily said they would wait for us.. and they did! Did not rush our shopping experience one bit. Everyone was extremely lovely even 30 min after closing time. Certainly going to be our local jeweler from now on! The ratings don’t lie!

Frequently Asked Questions About Pineforest Jewelry

Can Pineforest Jewelry create a custom-designed piece using my existing jewelry?

Yes, Pineforest Jewelry offers custom design services where they can incorporate your existing jewelry into a new piece. Customers have praised the personalized design process and the final outcome of their unique custom-made jewelry.

Does Pineforest Jewelry provide updates during the jewelry creation or repair process?

Yes, customers have reported receiving regular updates and even detailed story cards showing the progress when having a piece custom created, ensuring transparency and a connection to the piece throughout the creation process.

Do Pineforest Jewelry's services and products come with a warranty?

According to customer feedback, Pineforest Jewelry provides a warranty for their repair services, ensuring peace of mind for clients in case of any issues post-repair. This is contrasted with some other jewelers that may not offer such assurances.

About Pineforest Jewelry

Jewellers
Long-running retailer for fine jewelry, including custom designs, plus luxury watches & giftware.
Expand

How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.