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Pineforest Jewellery Reviews

Rated 5 based on 1592 Reviews

1141 Uvalde Rd, Houston, TX 77015, United States

Jewellers | Houston, TX

Published on
June 10, 2024
Last updated
June 10, 2024

Reviews Summary

The collection of reviews for Pineforest Jewelry forms a comprehensive picture of a company highly regarded for its customer service, quality craftsmanship, and personalized shopping experience. Customers have repeatedly lauded the proactive and attentive nature of the staff, particularly highlighting individuals such as Linda and Danielle for their commendable efforts. A strong emphasis on clear communication, reliability, and professionalism permeates the feedback. Customers also appreciate the added value of features like regular updates, warranties on repairs, and bespoke storybook cards that chart the creation process of their pieces. These consistently positive observations suggest a company that has built a solid reputation, earning it life-long customers and high recommendations.
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What Customers Are Saying About Pineforest Jewellery?

gold standard in customer service

I love it

fantastic customer service

100% satisfied

matches their quality

peace of mind

attention to detail is top notch

SO knowledgeable

carried top notch stones

absolutely sparkles

extremely helpful, friendly and attentive

splendid hospitality

Trustguide uses AI to extract key phrases from reviews about Pineforest Jewellery and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Pineforest Jewellery's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Pineforest Jewellery Ratings

5

As of Based on 1592 revies as of Jun 10, 2024

Pineforest Jewellery Score

100%

As of Based on 1592 revies as of Jun 10, 2024

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Customer Reviews

As of Jun 10, 2024, 1592 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Pineforest Jewellery's publicly available reviews View source

Brian Allen rated Pineforest Jewellery 5 stars
3 weeks ago
Exceptional Customer Service at Linda and Pineforest Jewelry I recently had an experience with Linda at Pineforest Jewelry that exemplified the gold standard in customer service. I had an issue with one of my watches that, to be honest, they were under no obligation to address. It was a situation that could have easily been dismissed or passed off. However, Linda stepped up in a way that far exceeded my expectations. Linda took a personal interest in my situation, adding a reassuring touch of warmth and commitment to resolving the issue. What stood out the most was their proactive approach. Instead of merely offering a standard solution, they kept me informed throughout the process, providing regular updates and ensuring I felt connected to the progress. Linda and Pineforest Jewelry have set a high bar for customer service. Their dedication to going the extra mile and genuine customer care are commendable. I would highly recommend them to anyone looking for exquisite jewelry and an outstanding, customer-centric experience. They have certainly earned a lifelong customer in me.
Lanita Alexander rated Pineforest Jewellery 5 stars
2 weeks ago
Using my mother-in-law's wedding ring & my wedding ring, Gary designed & created a beautiful new ring! I love it! In the words of my little grandson, I would give it an "A+ 100 100!!! Great experience! I highly recommend Pineforest Jewelry!
Justine Petralli rated Pineforest Jewellery 5 stars
2 weeks ago
Fantastic selection, fantastic customer service .. we were on our way to look at wedding bands but realized we would arrive 10 mins before closing. We called and they happily said they would wait for us.. and they did! Did not rush our shopping experience one bit. Everyone was extremely lovely even 30 min after closing time. Certainly going to be our local jeweler from now on! The ratings don’t lie!

Frequently Asked Questions About Pineforest Jewellery

Can Pineforest Jewelry accommodate special requests, such as staying open beyond regular business hours?

Yes, Pineforest Jewelry has shown a willingness to accommodate special requests, including staying open late for customers as evidenced in a customer review.

Do Pineforest Jewelry's services come with a warranty?

Yes, Pineforest Jewelry offers warranties for certain services like jewelry repairs, providing customers with additional assurance and satisfaction.

Does Pineforest Jewelry provide updates during the custom jewelry creation process?

Yes, customers have reported receiving regular updates on the progress of their custom jewelry, along with a unique storybook card detailing the creation process once completed.

About Pineforest Jewellery

Jewellers
Long-running retailer for fine jewelry, including custom designs, plus luxury watches & giftware.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.