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Pappas Bros. Steakhouse

Pappas Bros. Steakhouse Reviews Summary

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Steak Restaurants | Dallas, TX

10477 Lombardy Ln, Dallas, TX 75220, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Pappas Bros. Steakhouse?

As of Mar 13, 2024, 2999 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Pappas Bros. Steakhouse's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
March 10, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Pappas Bros. Steakhouse's customers had a positive experience.

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Pappas Bros. Steakhouse

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Pappas Bros. Steakhouse's customer reviews analysis

The collected reviews of Pappas Bros. Steakhouse reveal a highly esteemed reputation, with the establishment being lauded for its superb dining experiences. With frequent mentions of exceptional service, high-quality steak preparation, and an impressive wine selection, the company has cemented itself as a top-tier destination for steak enthusiasts. The ambiance is frequently described as inviting and upscale, reminiscent of a bygone era, contributing to a memorable dining atmosphere. The ability to accommodate customers' requests, such as accepting late reservations and understanding unique drink orders, underscores their commitment to customer satisfaction. Adherence to tradition in the presence of valet services, luxurious restrooms, and dedicated sommeliers reflects a deep respect for fine dining customs. A recurring theme is the suitability of Pappas Bros. Steakhouse for special occasions, with its services and offerings creating an ideal setting for celebrations.

Positive Feedback

Positive aspects of customer feedback consistently emphasize the exceptional service, with staff members like Corey and Jessica receiving special commendations for enhancing the dining experience. The quality of the food, particularly steaks, is often described as unrivaled, with dry-aged steaks and varied cuts of meat such as Japanese Wagyu noted for their superb taste and perfect seasoning. The ambiance of Pappas Bros. Steakhouse is another standout feature, described as timeless and classy, and lending to the overall feel of fine dining. Customers also appreciate the comprehensive wine selection, which includes a sommelier's expertise to guide diners through the extensive list. Accessibility and convenience services, such as complimentary valet parking and wheelchair access, further reinforce the positive experiences of many patrons.

Concerns and Threads

Despite the majority of feedback being overwhelmingly positive, there is a minor concern regarding the ubiquity of bacon in side dishes and sauces which can be an issue for some diners. While the detail proves inconsequential to the overall experience for most, it does suggest the need for more transparent communication between waitstaff and patrons regarding menu ingredients. Additionally, while not explicitly stated as negative, some comments allude to the high price point of dining at Pappas Bros. Steakhouse, which, although correlated with the quality and reputation of the establishment, could be a consideration for potential customers.

Frequently asked questions about Pappas Bros. Steakhouse

Does Pappas Bros. Steakhouse have options for special dietary needs?

Yes, Pappas Bros. Steakhouse offers a range of dietary alternatives including vegetarian options like salads, seafood options for pescatarians, and family-style sides. However, please inquire with the staff for specific dietary requirements or allergen information.

Is parking available at the restaurant?

Pappas Bros. Steakhouse provides both self-parking and valet services for customer convenience. Valet parking is complimentary, although tipping is encouraged.

Can Pappas Bros. Steakhouse accommodate last-minute reservation changes?

While it's recommended to book reservations in advance, reviews indicate that Pappas Bros. Steakhouse is accommodating to last-minute changes when possible. Patrons have had positive experiences with rescheduling for later dining times.

Recent customer reviews and testimonials for Pappas Bros. Steakhouse

Pappas Bros. Steakhouse
Katyria Pina
5-Star
a week ago
I was unable to make it to the original time I set my reservation, and they let me in at 9 pm. No questions asked. The service was amazing, and the food was so delicious, and the price was reasonable. I will definitely go back. Parking: It's self parking and valet. It's your choice.
Pappas Bros. Steakhouse
Alonso Abed
5-Star
3 weeks ago
I finally had the chance to visit this legendary place and it did not disappoint. The service is genuine and warm, efficient even working at full capacity and the ambiance is like being transported to another time. The steaks are dry aged on site, and they melt in your mouth The wines by the glass options are absolutely spot on, and it’s a must for any wine lovers. I hope I can return sometime in my life and it’s a truly memorable experience.
Pappas Bros. Steakhouse
Daniel Van Orden
5-Star
a day ago
This prestigious steakhouse is ranked #1 in Dallas and high marks nationally. They have several cuts of steak including dry rubbed seasoned ribeyes and Japanese Wagyu cuts. Our dining experience started with craft cocktails, raw oysters then advanced to ribeye and filet dinner with jumbo asparagus. Table service is attentive and exceptional. A great restaurant for celebrations, treat out of town guests or business associates. We will return again soon. Vegetarian options: Other than salad and vegetables, there are seafood options. Parking: Valet is complimentary. Tips are encouraged. Wheelchair accessibility: Single level building so acces from parking to table is easy.
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Overall Rating

TrustScore®
A+
A
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C
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F
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Overall Rating
4.7
/5
2999
reviews
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About Pappas Bros. Steakhouse

Steak Restaurants

Elegant, award-winning steakhouse serving dry-aged prime beef, seafood & exceptional wines.

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