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Miller & Carter Mailbox
Miller & Carter Mailbox

Miller & Carter Mailbox Reviews Summary

Rated 4.4 Star based on 2317 Reviews

TrustScore®
A+
A
B
C
D
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Overall Rating
4.4
/5
2317
reviews
Excellent
Good
Average
Fair
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Published on
March 10, 2024
Last updated
March 13, 2024

What do customers think about Miller & Carter Mailbox?

Analyzing the latest reviews for Miller & Carter Mailbox reveals an overall positive impression of the restaurant's food quality and service, though there are some inconsistencies that impact the company's reputation. Customers frequently praise the deliciousness of the food, particularly mentioning the butcher’s block, steak, and sticky toffee pudding, as key highlights of their dining experience. The restaurant seems to cater well to those seeking a higher-end dining experience, as evidenced by remarks regarding the attentive service and a nice ambiance. However, there are isolated incidents of service issues such as less attentive service or perceived rudeness when handling specific requests. Some customers noted problems with food temperature, portion sizes, and a lack of seasoning, which suggests variability in the consistency of meal preparation and service. Despite these concerns, the personal touch of service professionals like Raj and Isabelle and thoughtful gestures like a handwritten 'Happy Birthday' message still leave some diners with an undeniably positive impression.

Positive Feedback

Customer feedback for Miller & Carter Mailbox generally commends the quality of food offered, with praises extending to the size and quality of the portions, and the presentation of the dishes. The dining experience is described by some as worth the higher price point, emphasizing the value in both product and service. Noteworthy positive service experiences are often attributed to specific employees who exhibit attentiveness and offer a personal touch. The ambiance and atmosphere of the restaurant receive approval, suggesting an effective setting for both intimate and group dining occasions. Lastly, special mentions for particular culinary delights, especially the sticky toffee pudding dessert and the caring gestures, such as birthday acknowledgements, contribute to memorable visits for patrons.

Concerns and Threads

On the less favorable side, Miller & Carter Mailbox suffers from some customer complaints that taint its overall reputation. Service can sometimes be perceived as less attentive or even rude in particular situations involving dissatisfaction with the food. Issues with meal temperature and flavor, as well as inconsistent portion sizes, especially for the price paid, have been reported. Additionally, the lack of seasoning and inadequate sear on certain dishes like the prime sea bass fillets indicates room for improvement in culinary execution. Moreover, customers expecting a more extensive range of dietary options or larger portions might find the offerings unsatisfactory, affecting their dining experience and potentially deterring future visits.

Frequently asked questions about Miller & Carter Mailbox

What type of dining experience does Miller & Carter Mailbox offer?

Miller & Carter Mailbox offers a higher-end dining experience, with a focus on quality steakhouse dishes, attentive service, and a nice ambiance suitable for both intimate and group settings.

Is there a variety of meal options to cater to different dietary preferences?

The menu at Miller & Carter Mailbox offers a variety of meal options, though some customers have noted the limited availability of vegetarian, fish, and halal options.

Are there any recommended dishes at Miller & Carter Mailbox that are highly rated by customers?

While individual preferences vary, the butcher’s block and the sticky toffee pudding dessert have been singled out for praise by numerous customers as memorable choices.

What are customers saying about Miller & Carter Mailbox

Miller & Carter Mailbox
Kerry
5-Star
a week ago
Food was delicious, absolutely cannot fault it, we shared the butcher’s block for two. Service was a little less attentive than we are used to but not overly fussed by this. The house red wine is not to my taste but had a free voucher so ordered it, I had a few sips then ordered a Malbec instead which was more full bodied. Overall, a great visit as food is the main reason we visited.
Miller & Carter Mailbox
Malcolm Hinton
5-Star
3 months ago
Excellent restaurant & service to match. Table service was excellent & helpful. Great food for portion size & quality. At the higher end of the price range, a varied choice of meals that covers most tastes. It was certainly worth it. Nice atmosphere as well.
Miller & Carter Mailbox
Graham Perry
5-Star
2 weeks ago
Arrived at 12noon and the restaurant was empty. It felt a little on the cool side.. I chose the fixed menu and asked if the heating could be put up.. The rump steak was a thick cut and a little chewy..the onion loaf was a bit cool for my liking.. The whole meal became cool quite quickly so the last 5 minutes the plate was stone cold.. The service we received from Nadine was very attentive and helpful. I mentioned it was my Birthday and the Chef scrolled Happy Birthday across my sweet plate during the third course. The Malbec was fine and I finished off my meal with a pot of peppermint tea.. If the heating had been up a few degrees then the atmosphere would have been better.. Not sure I would currently recommend this experience.
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About Miller & Carter Mailbox

Steak Restaurants

Stylish chain steakhouse serving sustainably raised, grass-fed British beef, burgers and ribs.

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