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Panorama Kitchens Reviews

Rated 4.4 based on 80 Reviews

11 Belmont Rd, Liverpool L6 5BG

Kitchen Showrooms | Liverpool

Published on
April 3, 2024
Last updated
April 3, 2024

Reviews Summary

Panorama Kitchens Head Office & Factory maintains a robust reputation based on recent customer testimonials, with frequent mentions of exceptional service and quality products. Design consultant Neil Parsons is repeatedly praised for his dedication, attention to detail, and customer service excellence. His ability to transform customer expectations into reality, as well as his helpfulness in coordinating with other service providers, has left a lasting impression on clients. The consistent themes in the feedback indicate a customer experience characterized by bespoke design processes, support throughout installation, and adherence to timelines. The installation teams, including Ronnie, Harvey, and Paul, receive commendations for their professionalism and craftsmanship. While pricing is perceived as competitive and often below expectation for the quality delivered, aftercare and the resolution of minor issues appear to be handled promptly, reinforcing the company's commitment to post-purchase satisfaction.
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What Customers Are Saying About Panorama Kitchens?

Trustguide uses AI to extract key phrases from reviews about Panorama Kitchens and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Panorama Kitchens's customers had a positive experience.

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Panorama Kitchens Ratings

5

As of Based on 80 revies as of Apr 03, 2024

Panorama Kitchens Score

As of Based on 80 revies as of Apr 03, 2024

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Customer Reviews

As of Apr 03, 2024, 80 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Panorama Kitchens's publicly available reviews View source

Sharon Denton rated Panorama Kitchens 5 stars
3 weeks ago
My new kitchen looks stunning and the service I received from start to finish was excellent. Neil Parsons is a credit to the company, nothing was too much trouble and I've ended up with a kitchen that surpassed my expectations. I thought Panorama would be out of my price range but I was pleasantly surprised and the quality is top notch. I needed some building work doing before the kitchen could be fitted and Neil put me in touch with Richard Edwards who also did a fabulous job.
Tracey kwong rated Panorama Kitchens 5 stars
2 years ago
We are absolutely delighted with our kitchen. From initial concept to design and completion, the level of service has been faultless. Our design consultant Neil Parsons has the patience of a saint, doing multiple designs until we were both happy with the final result. He went above and beyond searching for the right handle colour/tone to match lights we bought independently. Throughout the installation, Neil checked in to ensure everything was being delivered as planned. We highly recommend Panorama Kitchens.
John Clare rated Panorama Kitchens 5 stars
2 years ago
We have just had our kitchen supplied and fitted by Panorama Kitchens. The kitchen designer Neil Parsons was an absolute star he was there with us from start to finish , nothing was too much trouble 1st of all helping us out, with the damp proof course when the builder I got let me down by not showing up at all. I got in touch with Neil to say what happened and we may have to put back the installation date!! He did no more than phone the builder (another Neil) who had done work on his own house. To help me out. Within a week everything was done perfect. The kitchen fitters (Ronnie & Harvey) came later to fit all the kitchen units and white goods. We could not have been happier with their work and expertise. We are absolutely thrilled with our new kitchen. And are so pleased that we had Neil as our kitchen designer . Plus Ronnie and Harvey as the fitting team.

Frequently Asked Questions About Panorama Kitchens

How does Panorama Kitchens ensure the design meets my personal style and needs?

Panorama Kitchens places significant emphasis on personalized design services. According to customer reviews, design consultants, particularly Neil Parsons, work closely with clients, taking the time to understand their style and functional requirements. Multiple design iterations and attention to detail are part of the process to ensure client satisfaction and tailor the kitchen to individual preferences.

Can I expect installation services to be punctual and professional?

Yes, punctuality and professionalism are hallmarks of Panorama Kitchens' installation services. Reviews frequently mention that any potential delays were communicated promptly, suggesting a commitment to time management. The installation teams are praised for their efficiency and problem-solving skills, indicating a high level of professionalism.

What are customers saying about the value for money when purchasing a kitchen from Panorama?

Customers often express that the costs are reasonable, particularly in relation to the high quality of materials and finish received. Selections from Panorama are seen as investments in durability and design, with prices frequently being more competitive than expected. The balance of cost-effectiveness and premium quality contributes positively to the customer's perceived value.

About Panorama Kitchens

Kitchen Showrooms
Established over 50 years ago, Panorama supply high quality kitchens to retail and trade customers throughout the North West. From initial consultation and design, to manufacture and installation, we guarantee a service that is second to none.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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