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Pak Travels Reviews

Rated 4.8 based on 560 Reviews

530 Coventry Rd, Small Heath, Birmingham B10 0UN

Travel Agencies | Birmingham

Published on
April 12, 2024
Last updated
April 12, 2024

Reviews Summary

Evaluating Pak Travels Ltd's overall company reputation through customer reviews indicates a predominantly positive customer experience. Key elements bolstering their reputation include exceptional customer service, personalized attention from staff, specifically Faizan and Momina, and a smooth booking process despite various complexities. Recurring themes across reviews are the company's professionalism, efficiency, and the ability to provide best deals and fast responses even during off-hours. Customers frequently express their intent to use Pak Travels for future bookings, signifying a strong level of satisfaction and trust in the company's services. The consistent mention of staff by name suggests a personal connection between customers and representatives, which enhances the overall impression of the travel agency.
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What Customers Are Saying About Pak Travels?

Trustguide uses AI to extract key phrases from reviews about Pak Travels and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Pak Travels's customers had a positive experience.

Positive
Neutral
Negative

Pak Travels Ratings

5

As of Based on 560 revies as of Apr 12, 2024

Pak Travels Score

As of Based on 560 revies as of Apr 12, 2024

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Customer Reviews

As of Apr 12, 2024, 560 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Pak Travels's publicly available reviews View source

Nadeem Abbas rated Pak Travels 5 stars
2 weeks ago
I received brilliant service from Pak Travels. Faizan ensured that I have a smooth booking experience. He took all our requirements into account and found us the perfect multi-city flights. Highly recommend!
Anam Hasan rated Pak Travels 5 stars
2 weeks ago
Having booked travel tickets previously online and regretting the decision, booking with Pak Travels proved to be a great experience. The customer service was impeccable; they answered all our queries and gave us several flight options. It meant my family and I didnt have to worry or search endlessly for the right flight. We simply gave our ID, travel dates and the airports from which we wanted to travel and the rest was handled by Pak Travels, right through to booking. Will definitely be using Pak Travels for all future bookings! I would especially like to thank Faizan, who was our main point of contact and who ensured we were able to book tickets according to our budget. He helped us find tickets that were not only the shortest flight duration, but also at the best price. He also answered any questions we had promptly. Thank you!
Rukhaya Hasan rated Pak Travels 5 stars
2 weeks ago
We always book our trips through Pak Travels. They always have a professional approach and really work towards getting you the best deals. Faizan made our booking experience so easy and stress free. I would definitely recommend their services for all your bookings.

Frequently Asked Questions About Pak Travels

Can Pak Travels accommodate complex travel needs?

Yes, Pak Travels is known for handling a variety of complex travel requirements, such as different residencies, payment methods, and multi-city flights, with a high level of professionalism and efficiency.

Are the travel agents at Pak Travels available outside of standard business hours?

Yes, Pak Travels offers 24/7 service, with customers noting their willingness to assist with flight changes and bookings even in the middle of the night and during off-hours.

Do customers generally find Pak Travels' pricing competitive?

The reviews suggest that customers often find Pak Travels provides the best deals and prices for their travel, along with the shortest flight durations, while considering their budgets.

About Pak Travels

Travel Agencies
Pak Travels is Europe’s leading Pakistani Travel Agency, open 24 hours a day 365 days a year! We are specialists in low cost worldwide air travel by all major airlines. Pak Travels is a highly reputable and ever growing organization within the travel industry. Due to the constant changes in the travel business Pak Travels has always shared a common purpose to its customers. Pak Travels models itself on offering the best service to its customers with 4 key values. - Integrity and Honesty - Quality and Reliability - Enhancement and Improvement - Customer Satisfaction
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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