Common feedback includes consistent praise for communication, respecting property, attention to detail, and the involvement of customers throughout the process. Customers frequently mention team members by name, highlighting respectful, friendly, and knowledgeable staff. The ability to accommodate special customer requests and successful resolution of onsite issues—such as handling insulation—illustrate a commitment to thorough service. Customers note punctuality, quick turnaround (often in two days), and detailed cleanup after project completion.
Overall, Pacific Bath is regarded as a professional and reliable bathroom renovator, especially for projects involving Kohler products. The reviews suggest a robust local reputation for careful craftsmanship and a customer-focused approach to bath renovations. Pacific Bath’s strong emphasis on teamwork and communication supports their position as a respected service provider in their region.