
Ole & Steen Reviews
Rated 4.3 based on 2499 Reviews
Bakeries in London
56, No 2 Haymarket, St James's Market, London SW1Y 4RP
Published on
January 15, 2024
Last updated
July 10, 2025
Ole & Steen appears to be a polarizing establishment based on customer experiences reported in the recent reviews. Patrons have consistently highlighted the quality of vegan options, coffee, pastries, and the overall array of delectable treats, which suggests that Ole & Steen has a reputation for offering a diverse and satisfying menu. Positive comments about the atmosphere being inviting, warm, and accessible for wheelchairs and prams enhances the company’s reputation as a welcoming establishment for a wide range of customers. However, recurring negative feedback pertaining to cleanliness, tidiness, and customer service — particularly regarding uncleared tables and insufficient staffing — has tarnished the customer experience for some. This inconsistency in service delivery, alongside the positive aspects of food and environment, forms the dual-faceted nature of Ole & Steen’s current customer experience and overall reputation.
Yes, based on customer feedback, Ole & Steen offers a variety of quality vegan options for both food and coffee.
The reviews suggest that Ole & Steen is accessible, with easy access for wheelchairs and a spacious environment catered to prams and children.
Customers frequently praise Ole & Steen for delectable pastries and a diverse menu that sets it apart from typical chain coffee places.
Home of the Cinnamon Social, Ole & Steen St James features an in-store bakery, baking day and night to bring you only the freshest breads and pastries. Ole & Steen lovingly make award winning breads, pastries and cakes every day in their London bakeries. Using only the best quality ingredients, artisanal techniques and highly skilled bakers. Handmade breads, slow roasted and hand crafted coffees, freshly baked pastries and cakes, nourishing salads, sandwiches and focaccia toasties.