Ole & Steen appears to be a polarizing establishment based on customer experiences reported in the recent reviews. Patrons have consistently highlighted the quality of vegan options, coffee, pastries, and the overall array of delectable treats, which suggests that Ole & Steen has a reputation for offering a diverse and satisfying menu. Positive comments about the atmosphere being inviting, warm, and accessible for wheelchairs and prams enhances the company’s reputation as a welcoming establishment for a wide range of customers. However, recurring negative feedback pertaining to cleanliness, tidiness, and customer service — particularly regarding uncleared tables and insufficient staffing — has tarnished the customer experience for some. This inconsistency in service delivery, alongside the positive aspects of food and environment, forms the dual-faceted nature of Ole & Steen’s current customer experience and overall reputation.

Ole & Steen Reviews
Rated 4.3 based on 2499 Reviews
56, No 2 Haymarket, St James's Market, London SW1Y 4RP
Bakeries | London