Old English Jewellers Limited Reviews

Overall sentiment toward Old English Jewellers is largely negative based on customer reviews. While a few buyers mention fast delivery, unique designs, and appropriate sizing, many express disappointment with both product longevity and customer service. Recurring reports of broken clasps, missing stones, and worn plating are paired with dissatisfaction about the company's unwillingness to provide refunds or replacements outside a short warranty period.

The most common concerns are about jewellery quality not matching expectations—customers often note issues like broken links, missing hallmarks, or gold plating wearing off quickly. Another frequent theme involves the company's aftersales process, with several reviewers stating their complaints were met only with offers of a discount on a future purchase rather than genuine resolutions. Buyers who contact Old English Jewellers for repairs or returns frequently feel unsupported.

In summary, Old English Jewellers is perceived as unreliable by its customer base in the UK. Product durability and inadequate aftersales support have harmed the company’s reputation, with multiple customers cautioning others against purchasing. Genuine trust issues and product quality concerns consistently arise for this UK-based jewellery provider.

Old English Jewellers is a retailer specializing in jewellery items including rings, bracelets, earrings, and necklaces. The company sells its products online, often through platforms such as eBay, and ships its offerings to customers in the United Kingdom and potentially beyond.

The company manages its own product listings and handles customer transactions via digital storefronts. Items are typically shipped directly to the purchaser, and jewellery pieces may feature various metals and finishes such as gold plating or solid gold options. Warranty and return policies are set by the company itself.