Off The Record Reviews

Overall, Off the Record’s reputation as a legal services app is viewed very positively by customers. Reviewers repeatedly highlight the ease of use, professionalism, and effectiveness of the platform and assigned attorneys. Most customers mention positive results like ticket dismissals or reduced fines, with smooth and prompt communication throughout the process. A few customers noted expectations not fully aligning with marketing, or less favorable results in rural counties, but these comments are outnumbered by strong positive feedback.

The most common themes in reviewer feedback include the platform’s simple app-based workflow, clear communication, and direct results handling. Many reviewers mention not needing to appear in court, honest and practical legal advice (even when turning down business), and appreciable transparency, including refunds and objective consultations. Customers also appreciate specific attorneys by name and feel well-supported and informed.

Based on this input, Off the Record is regarded as a reliable and effective choice for resolving traffic-related legal issues through a digital platform. Customers across different regions benefit from convenience, strong attorney partnerships, and reassuring guidance, supporting Off the Record’s favorable reputation in the legal services sector.

Off the Record is a technology-driven legal services company specializing in traffic ticket defense. Customers submit their traffic citation information online or through a mobile app, and the company connects them with an experienced attorney to handle their case from consultation to resolution.

The company operates by assigning licensed attorneys to each client’s case, facilitating all communication and document exchange through a digital platform. Off the Record uses a clear, streamlined process with transparent fee structures and provides direct attorney-client communication, resulting in a paperless, convenient workflow for clients needing legal assistance with traffic violations.