The overall sentiment toward Nica & Sam Salon is mixed, with reviewers divided between highly satisfactory experiences and accounts of dissatisfaction, particularly regarding haircut quality and communication. Customers frequently highlight specific stylists such as Sam, Nica, and Anvar for their professionalism and ability to deliver the desired results, while criticism centers on inconsistent service outcomes and negative interactions with individual stylists, especially Nicole and an unnamed male stylist.
Common themes include praise for friendliness, accommodating booking processes, and reasonable pricing. Reviewers who name Sam or Nica as their stylist often report consistently good results, tailored cuts, and a welcoming atmosphere, citing repeat visits and compliments on their hair. However, recurring concerns arise about uneven or poorly executed haircuts, unrequested services being charged, and a lack of communication when expectations are not met, particularly with certain stylists.
In summary, Nica & Sam Salon develops a solid reputation for standout service through specific team members and long-term customer loyalty, especially in the NYC area. However, the presence of several sharply critical reviews about haircut quality suggests prospective clients should clarify hairstylist selection and desired outcomes in advance. Overall, it is regarded as a salon where individual experiences vary, with both loyal regulars and dissatisfied first-timers contributing to its local profile.
Common themes include praise for friendliness, accommodating booking processes, and reasonable pricing. Reviewers who name Sam or Nica as their stylist often report consistently good results, tailored cuts, and a welcoming atmosphere, citing repeat visits and compliments on their hair. However, recurring concerns arise about uneven or poorly executed haircuts, unrequested services being charged, and a lack of communication when expectations are not met, particularly with certain stylists.
In summary, Nica & Sam Salon develops a solid reputation for standout service through specific team members and long-term customer loyalty, especially in the NYC area. However, the presence of several sharply critical reviews about haircut quality suggests prospective clients should clarify hairstylist selection and desired outcomes in advance. Overall, it is regarded as a salon where individual experiences vary, with both loyal regulars and dissatisfied first-timers contributing to its local profile.
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the lady from the front desk was very helpful
wonderful job
delivered an amazing job with my hair
such a great job with my haircut
punctual and attentive to my hair needs
I’ve been back 5 times now
All haircuts were great and staff are welcoming & nice
