Common feedback includes praise for work standards, transparent pricing, and the ease of matching with available professionals through the platform. Customers value competitive quotes and rapid response from tradespeople including landscape specialists and handymen, referencing prompt completion of tasks and good communication. However, traders express frustration over the fee system when not hired, and some users recount inconvenient booking details and unhelpful customer support.
On balance, MyBuilder is regarded as a reputable and effective service for sourcing building and landscaping professionals throughout the UK. Its strengths include providing access to skilled, courteous tradespeople and streamlining the hiring process, though issues around platform fees and routing accuracy may impact some users' experiences.