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Muse Hair Reviews

Rated 4.9 based on 391 Reviews

45 Ferry Rd., Edinburgh EH6 4AF

Hairdressers | Edinburgh

Published on
April 12, 2024
Last updated
April 12, 2024

Reviews Summary

The overarching sentiment from the reviews of Muse Hair indicates a positive reputation characterized by a high level of satisfaction among clients. Key elements that are consistently mentioned include the skill and professionalism of the stylists, particularly Taylor, Amanda, Devon, and Eden. These stylists receive commendations not only for their excellent haircuts and color services but also for their attentive consultation processes and ability to make clients feel comfortable and heard. The trend within the feedback highlights the responsive nature of stylists in addressing client vision and delivering on expectations. While the majority of reviews reflect successful experiences, there is an indication of isolated incidents where expectations were not fully met, noting a case of dissatisfaction with the outcome of a haircut, possibly due to a communication gap. However, even within the critique, there are mentions of positive aspects such as gentle blow drying and comfortable facilities.
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What Customers Are Saying About Muse Hair?

Trustguide uses AI to extract key phrases from reviews about Muse Hair and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Muse Hair's customers had a positive experience.

Positive
Neutral
Negative

Muse Hair Ratings

5

As of Based on 391 revies as of Apr 12, 2024

Muse Hair Score

As of Based on 391 revies as of Apr 12, 2024

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Customer Reviews

As of Apr 12, 2024, 391 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Muse Hair's publicly available reviews View source

Ellen Davis rated Muse Hair 5 stars
3 months ago
10/10 I always get my hair done here because they’re all so amazing, especially Taylor who I usually see🤩 my hair looks & feels fabulous after every visit 🤗
Natalie Salvesen rated Muse Hair 5 stars
3 months ago
The best haircut i have ever had! Amanda was so great at consulting with me beforehand, listening to exactly what my vision was and them using her expertise to adapt this to my hair type. She was really good at letting me know what she was doing as she went along, which helped a lot as the cut felt like a big change for me and i was a bit nervous about it. i would 100% recommend Muse hair and Amanda.
Norma Englund rated Muse Hair 5 stars
3 months ago
I can't say enough good things about my appointment with Devon. She made me feel very comfortable and listened to my explanation of what I was trying to achieve with my hair, and the resulting cut was excellent. I have already booked my next appointment and I very much look forward to continuing as her client.

Frequently Asked Questions About Muse Hair

How do the stylists at Muse Hair handle client consultations?

According to client feedback, stylists at Muse Hair are very attentive during consultations, listening carefully to client requests and sharing their professional input to match the client's vision to their hair type. They communicate transparently throughout the process, ensuring clients are comfortable and informed.

Can I expect my hair to look like the pictures I bring to my appointment?

While many clients report that stylists at Muse Hair successfully achieve the desired look, there are instances where the end result may vary. It's important for clients to have a thorough consultation to ensure clear communication and set realistic expectations. Clients are encouraged to engage in detailed discussions with their stylist to enhance understanding.

Is there a particular stylist recommended for coloring services at Muse Hair?

While positive mentions are made for several stylists, stylist Eden has been specifically praised for her patience, meticulousness, and expert coloring skills. Clients seeking coloring services may want to consider booking an appointment with Eden based on the positive reviews regarding her attention to detail.

About Muse Hair

Hairdressers
Modern, informal and professional family-run salon in Leith. Expect a warm welcome and a knowledgeable consultation every time.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.