The customer reviews depict MUMS Great Comfort Food as a reputable establishment appreciated for its delightful comfort food and congenial service. Many customers laud the restaurant for its delicious and hearty meals, with specific mentions of the mum breakfast, stew & ale pie, and vegan options, such as the vegan haggis and Sheppard's pie. The Mac and Cheese, Steak and Ale Stew, and the desserts received especial praise for their taste and quality. Service timeliness is underscored positively, and the size of the portions are noted to be generous. There are observations about the ambiance being warm, cozy, and even packed on a Monday, suggesting a high patron turnout. Although the reviews identify MUMS as a vibrant and friendly environment, a few customers allude to occasional spatial constraints, noting that seating can feel cramped.
Several key positive aspects emerge from the feedback for MUMS Great Comfort Food. The quality and taste of the food are recurrently highlighted, with particular acclaim for signature dishes and desserts. The customer service receives complementary mentions for attention and kindness, adding to the positive dining experience. The atmosphere is described as cozy and warm, contributing to a sense of comfort and enjoyment. The restaurant also caters to diverse dietary preferences through its vegan and vegetarian options, which have been well-received. Additionally, staff responsiveness to large group accommodations and quick service further reinforce the satisfaction levels of the clientele. The plethora of positive experiences suggest a consistently high standard of both food and service, forming a strong foundation for the establishment's reputation.
While overwhelmingly positive, the reviews also reveal a handful of drawbacks that some customers encountered. One review alludes to the food quality being less impressive relative to other dining options in the city, though it still considered MUMS a recommendable choice for its economic pricing. Additionally, a critique regarding spatial accommodations arose; one patron recounted a slightly cramped seating arrangement, which could be indicative of a need to optimize dining space. Furthermore, apart from this spatial remark, the reviews provided do not highlight any significant, recurring negative experiences, suggesting that such issues may be isolated or less prevalent among the customer base.
Yes, MUMS offers vegan and vegetarian options, including vegan/vegetarian sausage and vegan haggis, as noted in several reviews.
According to customer feedback, the restaurant has successfully accommodated large groups with efficient service and sufficient table space.
The majority of reviewers describe the ambiance as cozy and warm, with a relaxed service, making it suitable for a comfortable dining experience.
Traditional, hearty British fare with gourmet sausages, served up in a bright, retro-style diner.
