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Morley Leisure Centre Reviews

Rated 4.3 based on 188 Reviews

Queensway, Morley, Leeds LS27 9JP

Leisure Centres | Leeds

Published on
April 12, 2024
Last updated
April 12, 2024

Reviews Summary

Morley Leisure Centre is positioned as a community focal point for health and fitness, offering a variety of facilities and activities tailored for different age groups and interests. Reviews indicate a generally strong reputation with commendation for state-of-the-art gym equipment, diverse class offerings, and friendly staff. The clean and well-maintained spaces, notably the swimming pool, contribute positively to the user experience. However, there are critical remarks regarding customer service, specifically the staff's handling of unexpected events and communications. Instances of poor management, such as inadequate responses following an evacuation or sudden closures of facilities without prior notice, have marred the center's reputation. Concerns about children's access to the gym area causing safety issues and inconveniences for other members also recurrently emerge in feedback. Despite the negative experiences, these do not overwhelmingly dominate the center's perception, which sustains a principally favorable outlook from its patrons.
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What Customers Are Saying About Morley Leisure Centre?

Trustguide uses AI to extract key phrases from reviews about Morley Leisure Centre and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Morley Leisure Centre's customers had a positive experience.

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Morley Leisure Centre Ratings

1

As of Based on 188 revies as of Apr 12, 2024

Morley Leisure Centre Score

As of Based on 188 revies as of Apr 12, 2024

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Customer Reviews

As of Apr 12, 2024, 188 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Morley Leisure Centre's publicly available reviews View source

Mrs A rated Morley Leisure Centre 1 stars
6 days ago
Well I haven't been, but judging on how incompetent and abrupt the person is who I emailed for information is, I'm not sure I want to. Just because you are council led, does not mean you have to be rude. Private is the only way I think.
Tirthadeep Kundu rated Morley Leisure Centre 1 stars
3 months ago
Morley Leisure Centre offers a well-rounded fitness experience with state-of-the-art facilities. The modern gym equipment caters to various fitness levels, and the diverse range of classes, from yoga to high-intensity workouts, ensures there's something for everyone. The staff is friendly, knowledgeable, and always ready to assist. The swimming pool is well-maintained, providing a refreshing escape. The center's cleanliness and organization contribute to a positive atmosphere. Morley Leisure Centre stands out as a community hub for health and wellness.
W T rated Morley Leisure Centre 1 stars
3 months ago
Fantastic for baby/toddler classes my little one loves their swimming lesson (pool reasonably warm) and the swim teacher Megan fantastic. Gymnastics is also great. Staff always friendly and helpful.

Frequently Asked Questions About Morley Leisure Centre

Are there facilities and classes suitable for young children at Morley Leisure Centre?

Yes, Morley Leisure Centre offers programs specifically designed for young children, including infant swimming and gymnastics classes that are well-received by patrons.

How do patrons rate the condition of the gym equipment and cleanliness of the facilities?

Patrons often commend the modern gym equipment, noting that it is well-maintained and caters to a range of fitness levels. The cleanliness of the facilities, including the pool area, is also frequently highlighted as a positive aspect.

Have there been any concerns related to customer service at the leisure centre?

Yes, some reviews express concerns about customer service, specifically regarding staff communication and professionalism. Issues include lack of prior notice about facility closure and inadequate response to unexpected events affecting patrons.

About Morley Leisure Centre

Leisure Centres
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.