Moriarty Law Reviews

Overall sentiment for this company appears mixed, with a roughly even split between positive and negative feedback in customer reviews about their debt collection services. Several reviewers report helpful, professional, and understanding service from named agents such as Mario, Christ, and Charlotte, noting that staff can be supportive and efficient when issues are addressed directly by people. However, there are significant complaints about persistent administrative errors, impersonal digital processes, and distress caused by repeated or mistaken contact attempts.

Commonly observed patterns include frustration with automated systems and impersonal communication, as well as recurring administrative mistakes—such as incorrect phone records and disputed account details. Several reviews reflect distress about mistaken identity regarding alleged debts, with some users describing negative or even aggressive experiences. On the positive side, direct human interaction, especially with specific support staff, is a notable strength and often yields resolution and reassurance for customers.

In summary, this debt collection agency is seen as inconsistent in reputation, combining strong, person-centered support with notable operational shortcomings. In regions where reviews have been posted, trust hinges on individual staff performance rather than systematic reliability. The company’s mixed track record may affect public perception among potential clients weighing their options.

This company operates in the debt collection industry, providing services to recover outstanding debts on behalf of third-party clients. The core offering involves contacting individuals regarding overdue accounts, making payment arrangements, and managing client portfolios that include retail finance and utility arrears. Their primary model is based on remote communication, such as phone calls, letters, and online account management.

The business uses a combination of digital systems and human advisors to manage operations. Automated processes handle much of the outreach and verification, while agents are available for personal support and problem resolution when required. Staff may set up direct debits, clarify account histories, or provide reassurance regarding debt obligations. The workflow aims to balance efficiency with responsive personal service.