Recurring themes across the reviews center on responsive and informative office staff, reasonable and transparent pricing, and careful, safe tree removal and trimming. Customers frequently highlight specific team members for their expertise—Zach, Krista, and Geoff are named—and appreciate extra attention to detail in clean-up and protection of property. Positive comments also note smooth project execution and willingness to go beyond the expected, such as addressing additional landscape questions or fixing unrelated issues.
Monster Tree Service is generally viewed as a reliable and well-managed tree service provider in South Florida, especially in and around Boca Raton. While a minority of reviews highlight administrative inefficiencies, the overall pattern is one of consistent service, effective communication, and high customer retention. The company’s reputation in the region is bolstered by repeat business and strong recommendations from satisfied clients.