Read Monster Tree Service 139 Reviews Summary 2025

Beth Williams rated Monster Tree Service 5 stars

7 months ago

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Hurricane Debby (2024) was a slow-moving, destructive and erratic tropical cyclone that caused widespread severe flooding. While South Florida escaped the worst of the hurricane, a tree did fall on the guest house where I was staying. The home owner was in Europe at the time, so I was delighted with the quick response and excellent service I received when I reached out to Monster Tree Service of Greater Boca Raton! The following morning, a representative of the company arrived to assess the situation. He was knowledgable, professional and polite - and he discovered additional unstable, dead trees on the property. He provided a reasonable estimate ($3,000) that required a small deposit ($300) and the office was quite accommodating me as the owner's representative in signing the contract and arranging payment. Every step of the way, the office staff were friendly, helpful and responsive. The following day, two crews arrived and set to work. The foreman graciously accommodated my request to take before and after photos of the roof, in case the owner needed to file an insurance claim, or in case the roof was damaged during tree removal operations. The crews took extraordinary measures to protect the guest house roof and the extensive plantings on the property. Further, one of the previously unknown dead trees was inches from pipes for the water system, yet the professionals on the crew safely and efficiently removed that tree, as well. The entire crew worked quickly and professionally, and removed all cut trunks, limbs and branches - even cleaning up the leaves and pine needles - from the site. I'd highly recommend Monster Tree Service for service you can count on, for their industry-leading customer service, the certified experts who arrive promptly, and the safe removal methods they use.

edward myers rated Monster Tree Service 1 stars

4 months ago

After getting off to a good start with the initial bid and consultation, Monster Tree came and did some good work at the house. Unfortunately, they also killed our prized avocado tree. It was pretty clearly because they pruned it at the wrong time of year and too hard and it died quickly after the pruning. They later explained that their certified arborist had been out of town when the work had been done, implying that had he been there it would not have happened. OK, mistakes happen. We had already paid for the initial job but they agreed to come and remove the remains of the tree for free. With a couple, maybe several (it was a 40 year old avocado tree that my 94 year old mom had planted and produced literally 1000 avocados in some years) heartfelt apologies and maybe a coupon for a future visit that would have been cool. I mean, what more can you do?? But, after a couple handfuls of no shows over the course of a couple months, they never came and removed the remains of the tree. I still hope but it is looking like they are not coming. Darn, I wanted lemonade...