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Monster Tree Service of Greater Boca Raton logo

Monster Tree Service Reviews

Rated 4.4 based on 139 Reviews

Tree Services US

Published on
July 8, 2025
Last updated
July 10, 2025

Reviews Summary

Overall customer sentiment for Monster Tree Service in the Greater Boca Raton area is strongly positive, with several reviewers citing professionalism, thorough communication, and courteous staff. Multiple accounts mention quick response times and effective project management, even during challenging circumstances such as hurricane recovery. While satisfaction is high, a few negative reviews point to inconsistent scheduling and missed appointments, with two customers expressing frustration about no-shows or poor follow-up on promises.

Recurring themes across the reviews center on responsive and informative office staff, reasonable and transparent pricing, and careful, safe tree removal and trimming. Customers frequently highlight specific team members for their expertise—Zach, Krista, and Geoff are named—and appreciate extra attention to detail in clean-up and protection of property. Positive comments also note smooth project execution and willingness to go beyond the expected, such as addressing additional landscape questions or fixing unrelated issues.

Monster Tree Service is generally viewed as a reliable and well-managed tree service provider in South Florida, especially in and around Boca Raton. While a minority of reviews highlight administrative inefficiencies, the overall pattern is one of consistent service, effective communication, and high customer retention. The company’s reputation in the region is bolstered by repeat business and strong recommendations from satisfied clients.
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What Customers Are Saying About Monster Tree Service?

quick response and excellent service

great job guys.

courteous and professional

pleasant and easy

extremely responsive, punctual, and their team is kind

no debris left behind

the entire process was smooth, professional, and efficient

went above and beyond

the price was right

the work they produced was incredible

Trustguide extracts key phrases from reviews about Monster Tree Service and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Monster Tree Service's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Monster Tree Service Ratings

5

As of Based on 139 revies as of Jul 08, 2025

Monster Tree Service Score

70%

As of Based on 139 revies as of Jul 08, 2025

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Customer Reviews

As of Jul 10, 2025, 139 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Monster Tree Service's publicly available reviews View source

Beth Williams rated Monster Tree Service 5 stars
7 months ago
Hurricane Debby (2024) was a slow-moving, destructive and erratic tropical cyclone that caused widespread severe flooding. While South Florida escaped the worst of the hurricane, a tree did fall on the guest house where I was staying. The home owner was in Europe at the time, so I was delighted with the quick response and excellent service I received when I reached out to Monster Tree Service of Greater Boca Raton! The following morning, a representative of the company arrived to assess the situation. He was knowledgable, professional and polite - and he discovered additional unstable, dead trees on the property. He provided a reasonable estimate ($3,000) that required a small deposit ($300) and the office was quite accommodating me as the owner's representative in signing the contract and arranging payment. Every step of the way, the office staff were friendly, helpful and responsive. The following day, two crews arrived and set to work. The foreman graciously accommodated my request to take before and after photos of the roof, in case the owner needed to file an insurance claim, or in case the roof was damaged during tree removal operations. The crews took extraordinary measures to protect the guest house roof and the extensive plantings on the property. Further, one of the previously unknown dead trees was inches from pipes for the water system, yet the professionals on the crew safely and efficiently removed that tree, as well. The entire crew worked quickly and professionally, and removed all cut trunks, limbs and branches - even cleaning up the leaves and pine needles - from the site. I'd highly recommend Monster Tree Service for service you can count on, for their industry-leading customer service, the certified experts who arrive promptly, and the safe removal methods they use.
edward myers rated Monster Tree Service 1 stars
4 months ago
After getting off to a good start with the initial bid and consultation, Monster Tree came and did some good work at the house. Unfortunately, they also killed our prized avocado tree. It was pretty clearly because they pruned it at the wrong time of year and too hard and it died quickly after the pruning. They later explained that their certified arborist had been out of town when the work had been done, implying that had he been there it would not have happened. OK, mistakes happen. We had already paid for the initial job but they agreed to come and remove the remains of the tree for free. With a couple, maybe several (it was a 40 year old avocado tree that my 94 year old mom had planted and produced literally 1000 avocados in some years) heartfelt apologies and maybe a coupon for a future visit that would have been cool. I mean, what more can you do?? But, after a couple handfuls of no shows over the course of a couple months, they never came and removed the remains of the tree. I still hope but it is looking like they are not coming. Darn, I wanted lemonade...
Alex Irvin rated Monster Tree Service 5 stars
4 months ago
Just a great service. Scheduling was easy. Deposit was fair. Work was completed a few days later. Site was left clean. Great job guys.

Frequently Asked Questions About Monster Tree Service

How responsive are Monster Tree Service’s office staff and crews?

Multiple reviews note that Monster Tree Service responds quickly to inquiries, efficiently schedules work, and provides frequent updates. Both office staff and on-site crews are highlighted for being timely, accommodating, and available to answer questions throughout the project.

Does Monster Tree Service clean up thoroughly after completing the job?

Customers consistently report that job sites are left clean after tree removal and trimming. Crews remove all debris, including limbs, trunks, and even small leaves and pine needles, as part of their service.

What happens if there are issues with scheduling or missed appointments?

A minority of reviews have cited problems with appointment no-shows or scheduling errors. In these cases, follow-through on rescheduling and communication may vary, so it's advisable to confirm appointments directly with the office.

About Monster Tree Service

Tree Services
Monster Tree Service is a professional tree care company that provides tree removal, trimming, and emergency services for residential and commercial clients. Based in the Greater Boca Raton area of South Florida, the company delivers in-person arborist services, both scheduled and urgent, for property owners seeking tree maintenance or storm-related clean-up.

The company operates using crews of trained professionals and certified arborists who handle site surveys, consultation, project assessment, and safe execution of tree work. Office staff coordinate scheduling, quoting, and client communication, while field crews complete removal and trimming with attention to property protection and debris clean-up. Payment and contracts are processed efficiently through a customer-focused administrative team.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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