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Harris & Sons Tree Specialists Reviews

Rated 4.8 based on 297 Reviews

6801 N 21st Ave, Phoenix, AZ 85015, United States

Tree Services | Phoenix, AZ

Published on
February 27, 2024
Last updated
March 13, 2024

Reviews Summary

An analysis of the recent customer reviews for Harris & Sons Tree Specialists reveals a positive overall company reputation, with a focus on professionalism, promptness, and value for money. The company has garnered praise for its efficient and professional style of work, often highlighted by customers' commendation of the tree specialists' timely arrival and completion of tasks. High marks are consistently attributed to their friendly and professional service. Nonetheless, there have been instances of communication lapses, as seen in a customer's unfulfilled request regarding the retention of wood chips for mulch, which was reportedly not followed as agreed upon. Another customer noted dissatisfaction with the extent of tree trimming and had an unfortunate incident with a lead technician exhibiting unprofessional behavior and inadvertently cutting a fiber optic cable. It appears these instances are exceptions rather than the norm, but they still contribute to a nuanced understanding of the customer experience.

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What Customers Are Saying About Harris & Sons Tree Specialists?

Trustguide uses AI to extract key phrases from reviews about Harris & Sons Tree Specialists and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Harris & Sons Tree Specialists's customers had a positive experience.

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Harris & Sons Tree Specialists Ratings

1

As of Based on 297 revies as of Feb 27, 2024

Harris & Sons Tree Specialists Score

As of Based on 297 revies as of Feb 27, 2024

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Customer Reviews

As of Mar 13, 2024, 297 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Harris & Sons Tree Specialists's publicly available reviews View source

C Comaneci rated Harris & Sons Tree Specialists 1 stars
5 days ago
We wanted the wood chips of our own trees for mulch so I don't have to worry about tree diseases. We asked if it's possible to have wood chips after cutting down and trimming the trees and they said yes. We made sure multiple times that we wanted to keep the wood chips before they come. Nope! We couldn't have the wood chips. They ignored our request. The guy said it was not on the work order. I am so disappointed. I hired different company if I knew I couldn't get the wood chips from this company.
Lana Turner rated Harris & Sons Tree Specialists 1 stars
7 years ago
If you are looking for a great company to have your trees cut down I would highly recommend Harris & Sons Tree Specialists. The tree trimmers showed up early and and got right to work and did a great job. Very professional and knew what they were doing. Took less than an hour and half and cleaned up the yard. Also working with Jeremy and the office personnel, they were very friendly and helpful. Everyone was very pleasant and great to work with. Just a note also they were the least expensive company out of 4 estimates that I got. I checked with the BBB and they were listed as no complaints.
Kyle Earle rated Harris & Sons Tree Specialists 1 stars
7 years ago
Work was done well and the clean up was excellent. One of my trees wasn't cut back as far as I would have liked. We'll get it cut back shorter next time. The only complaint I have is the lead tech on the job was a bit moody and was complaining about the size of the job. The crew left without letting me know they were finished or even if things were done according my preferences. Also, my fiber optic cable was cut down without being informed about it. Anyway, I only share these things constructively for your use to better your business. I have had you back 2 times to take care of my trees and will continue to use you because your work is done well and in a timely matter. Service: Tree trimming & pruning

Frequently Asked Questions About Harris & Sons Tree Specialists

Can I request to keep wood chips after tree services are performed?

While Harris & Sons Tree Specialists typically accommodate such requests, it is important for customers to ensure that these details are clearly agreed upon and documented in the work order to avoid any misunderstandings.

How does Harris & Sons Tree Specialists handle emergency situations, like storm damage?

The company is noted for its prompt response in emergencies, providing quick estimates and timely scheduling of services to address damage caused by storms or other urgent situations.

What should I do if I'm not satisfied with the extent of tree trimming or pruning performed?

If the trimming or pruning does not meet your expectations, it is recommended to communicate your concerns immediately with the service team. For future services, discuss and outline your specific expectations prior to the commencement of work.

About Harris & Sons Tree Specialists

Tree Services

Harris and sons tree specialist is a licensed bonded and insured tree service that has many years of experience removing and trimming trees at an unbeatable cost. We are family owned and operated and been serving Arizona since 1971.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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