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Money Advice Reviews

Rated 5 based on 1461 Reviews

Metropolitan House, Station Rd, Cheadle Hulme, Cheadle SK8 7AZ

Financial Services Cheadle

Published on
August 18, 2025
Last updated
August 18, 2025

Reviews Summary

The overall sentiment in customer reviews for this financial advisory company is overwhelmingly positive. Reviewers regularly highlight the understanding and professional approach of staff such as Alex, Shaun Brown, Amy, Paul, Claire, and Phil. Customers consistently mention feeling supported and less stressed due to clear explanations and empathetic, non-judgmental service. Criticisms are notably absent, with no significant negative feedback present in the sample provided.

Common themes across reviews include staff empathy, clear communication, and the reduction of anxiety during difficult financial situations. Many clients emphasize the ease of engaging with the company and express gratitude for tailored advice and multiple options provided during the consultation process. Reviewers also note the patience, supportive demeanor, and responsiveness of the team, often naming individual advisors for their attentive care.

Based on these reviews, the company has established a solid reputation as a compassionate and professional financial advisory service. The consistent praise for empathy, clarity, and non-judgmental support strengthens its standing as a reliable choice in its region. Overall, trustworthiness and personalized service are key attributes reflected in customer feedback.
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What Customers Are Saying About Money Advice?

very professional, and understanding

outstanding assistance and understanding

completely at ease

friendly and explained things clearly

empathic. Non judgemental and supportive

highly professional

friendly and explained things clearly

Absolutely brilliant service

patience that Paul showed me

honest and upfront with explanations

Trustguide extracts key phrases from reviews about Money Advice and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Money Advice's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Money Advice Ratings

5

As of Based on 1461 revies as of Aug 18, 2025

Money Advice Score

100%

As of Based on 1461 revies as of Aug 18, 2025

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Customer Reviews

As of Aug 18, 2025, 1461 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Money Advice's publicly available reviews View source

Carole Macdonald rated Money Advice 5 stars
5 months ago
Very professional, and understanding. Alex was vey good explaining everything clearly as was her colleges when went to next stage. Feel lot less stress knowing there is help for our situation.
Lee Braddow rated Money Advice 5 stars
a year ago
I am immensely grateful for the support I received during my time of financial difficulty. Shaun Brown and Amy were a pleasure to work with. They were never judgmental and always reassuring. Their professionalism and empathy made a challenging situation much easier to handle. Thank you, Shaun and Amy, for your outstanding assistance and understanding
Bernadette Welsh rated Money Advice 5 stars
a year ago
Super friendly, understanding and reassuring. Paul and Julian made me feel completely at ease during what should have been a very difficult conversation. Am hoping to have all relevant paperwork to them in next day or two and all being well, will be happy to work with them to finally become debt free once and for all!! Just one phone call in and already feel the weight of the world has been lifted from my shoulders, can't thank them enough so far.

Frequently Asked Questions About Money Advice

Are staff members supportive and non-judgmental?

Yes, reviewers consistently note that staff are empathetic, supportive, and do not make clients feel judged about their financial situations. The team strives to put clients at ease during stressful times.

How clearly are financial options explained to clients?

Clients frequently mention that advisors explain all options thoroughly and ensure clients understand each step. The clarity of communication and patience in answering questions is a recurring theme in reviews.

Can I speak to a named advisor throughout the process?

Yes, many reviews reference individuals by name, indicating that clients are assigned specific advisors who provide support and continuity through the financial advisory process.

About Money Advice

Financial Services
This company operates in the financial advisory sector, offering assistance to individuals facing personal financial challenges. Services typically include guidance on debt management, financial planning, and exploring various relief or repayment options. Advisors interact directly with clients, often through direct phone consultations, to address specific financial concerns.

The company’s operational model centers on a team-based approach, assigning named advisors to work closely with clients from inquiry through resolution. Information and options are communicated clearly and empathetically, with advisors available for follow-up. Consultations focus on understanding individual needs, providing support, and facilitating detailed explanations of available financial solutions.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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