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Mk Construction & Builders Inc.
Mk Construction & Builders Inc.

Mk Construction & Builders Inc. Reviews Summary

Home Builders | Chicago, IL

What do customers say about Mk Construction & Builders Inc.?

As of Feb 25, 2024, 27 customers have reviewed this business and rated it 4.1 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
February 25, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.1
/5
27
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Mk Construction & Builders Inc.'s customer reviews analysis

MK Construction & Builders, Inc. generally boasts a strong reputation characterized by high-quality craftsmanship, professionalism, and responsive customer service. The reviews reflect customers' appreciation for the durable materials, modern design, and attention to detail that MK applies to its projects. Positive experiences include consistent communication, adherence to project timelines, skilled subcontractors, and a dedicated approach to solving problems that may arise, all while staying within budget. This reflects a company that takes pride in its work and strives for customer satisfaction. However, there are instances of negative feedback, focusing on management issues, a perceived lack of support post-warranty, and instances where the quality of materials and work fell below customer expectations. These criticisms highlight areas where improvement may be needed to maintain the company's otherwise glowing endorsements.

Positive Feedback

Positive customer feedback for MK Construction & Builders, Inc. centers around several key aspects. The company has been praised for constructing homes with a high level of craftsmanship and using quality materials that impress homeowners long after purchase. Their approach to customer service is often described as kind and professional, with staff going out of their way to assist, even beyond the warranty period. Communication with clients is highlighted as exceptional, where project managers like Walter and Marek are commended for their informative updates, scheduling efficiency, and collaborative spirit. Their problem-solving attitude, together with the ability to deliver projects on schedule, further enhances their reputation. MK's ability to effectively transform client visions into reality and their penchant for creating distinctive homes has also been noted as a substantial positive trait.

Concerns and Threads

Despite many positive reviews, MK Construction & Builders, Inc. faces criticism pointing to several negative aspects that mar its reputation. Some customers have had an adverse experience with what they perceive as inadequate management, including issues related to warranty service and an inclination to prioritize profit over customer satisfaction. Complaints about poor material quality and inadequate construction practices leading to damage and safety concerns have been raised, indicating inconsistencies in the construction quality. Additionally, there are reports of communication breakdowns, particularly involving disregard for customer input and concerns, which has led to feelings of disrespect and frustration. These negative experiences suggest that while MK Construction often excels, there can be significant gaps in quality control and customer relations that require attention.

Frequently asked questions about Mk Construction & Builders Inc.

What kind of warranty does MK Construction offer and what does it cover?

MK Construction offers a one-year home warranty, displaying their dedication and pride in their work. This warranty typically covers issues that may arise post-construction, but customers should review their specific warranty documentation for detailed coverage information.

Does MK Construction only work on residential projects, or do they handle commercial projects as well?

MK Construction handles both residential and commercial projects. Reviewers have mentioned experiences with home building, renovations, and major exterior projects for commercial properties like hotels, showcasing the company’s versatility.

Are there any protocols for handling issues that may arise during construction?

According to customer feedback, MK Construction workers and project managers, such as Marek, are skilled in problem-solving and are committed to resolving issues promptly and efficiently with little or no delay to the project schedule. They maintain clear communication to manage and mitigate any challenges.

Recent customer reviews and testimonials for Mk Construction & Builders Inc.

Mk Construction & Builders Inc.
Sneha Bhattacharyya
5-Star
3 months ago
Once you go MK, you never go back. We bought our first ever home with MK and almost 2 years in, I continue to be impressed not only with the craftsmanship of the home but also with how incredibly kind, helpful and professional the staff is. These guys do NOT cut corners - the materials and design are top notch and extremely high quality. They are super responsive to any small issue that comes up, and have many times dropped in (past our warranty) to lend us a helping hand. I will ALWAYS buy MK homes and trust them completely. Best builder in Chicago!
Mk Construction & Builders Inc.
Murat Ozcan
5-Star
6 years ago
We chose MK Construction to build our forever home as I have observed their modern design and quality construction all over Chicago neighborhoods for many years. MK Construction was flawless in quick communication, precise budgeting, and they have a keen eye for detail. Our project manager, Walter kept us informed with weekly meetings and everyday meetings as it came close to finish. MK Construction had a precise schedule and finished our home on time. The Mk Construction crew and their subcontractors are very talented and respectful to the project environment. They also have a great one year home warranty that shows their dedication and pride for their completed work. I was confident in trusting MK Construction to build our home and our family is highly satisfied how they translated our vision into reality. Their exceptional craftmanship have made our home a statement to the neighborhood. We are amazed everyday that we get to live in this dream home! I highly recommend MK Construction - they go above and beyond in home building!
Mk Construction & Builders Inc.
Florian Pütz
5-Star
6 months ago
MK Constructions has some great workers that are knowledgeable and customer focused but their management is terrible. They don't stand behind their work and nickel and dime you when it comes to warranty items. They take (small profit) over customer satisfaction. Unfortunately I cannot recommend them at all. Look somewhere else if you prefer a business that stands by their work and want to see a happy customer.
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.1
/5
27
reviews
Excellent
Good
Average
Fair
Poor

About Mk Construction & Builders Inc.

Home Builders

With over a decade of experience building and remodeling homes in Chicago and the surrounding areas, you're in good hands with MK Construction & Builders. We specialize in designing modern and contemporary homes with flourishes to match Chicago's urban aesthetic and landscape. In addition to building new homes, we also offer garage building services sure to make your neighbors jealous. Picture your garage with a luxurious rooftop deck to make the most of your living space. If your in the market for a high end builder who can bring your dreams to life, look no further. Let MK Construction & Builders help you shape your grandest ideas and make them realities. Reach out to us today to get one step closer to moving into your dream house.

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