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Meridian Security Systems Ltd. Reviews

Rated 4.3 based on 87 Reviews

67 New Rd Side, Horsforth, Leeds LS18 4JX

Security Systems

Published on
February 27, 2024
Last updated
March 13, 2024

Reviews Summary

Meridian Security - Locksmiths, Burglar Alarms, CCTV Leeds has garnered mixed reviews, reflecting a variation in customer satisfaction. On the positive side, numerous customers praise the company for its excellent service, particularly noting the ease of ordering, prompt delivery, and the quality of products, often at reasonable prices. This suggests that Meridian's e-commerce operations and product quality are strong points. However, there's a discernible dissatisfaction regarding the locksmith services, with one customer experiencing a 'terrible' encounter that resulted in property damage and an overestimated quote. Administrative issues are another concern, as customers have reported incorrect timing information online, delayed openings, and difficulties in obtaining quotes. Furthermore, there are inconsistencies in customer service, as some praise the helpfulness of staff, while others note unresponsiveness to issues like incorrect orders.

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What Customers Are Saying About Meridian Security Systems Ltd.?

Trustguide extracts key phrases from reviews about Meridian Security Systems Ltd. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Meridian Security Systems Ltd.'s customers had a positive experience.

Positive
Neutral
Negative

Meridian Security Systems Ltd. Ratings

5

As of Based on 87 revies as of Feb 27, 2024

Meridian Security Systems Ltd. Score

As of Based on 87 revies as of Feb 27, 2024

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Customer Reviews

As of Mar 13, 2024, 87 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Meridian Security Systems Ltd.'s publicly available reviews View source

Marie Crees rated Meridian Security Systems Ltd. 5 stars
3 weeks ago
Excellent service! Two replacement keys ordered at a very reasonable price compared to other suppliers. Easy to order online and delivered the next day and they work better than the original key - very smooth turning. I am very happy with Meridian's sevice, quality and prices and I will definitely use them again in the future. Thank you very much.
Prince Mmola rated Meridian Security Systems Ltd. 5 stars
2 weeks ago
"not bad to buy spare keys from, but the locksmith service is terrible, came to fix my door and made a right mess. Damaged handles and scratched the door. Quoted me 450 for new mechanism, in the end I called another locksmith who explained It was just the cylinder which was broken and fixed it for much less"
Martin rated Meridian Security Systems Ltd. 5 stars
2 weeks ago
The engineers of the company are very good. Knowledgeable and very helpful. However the admin side of the company just isn't up to scratch. The times of opening on google area either wrong or they are just late starting but I have learnt to call and hour after the time as it's never open on time. I have been chasing a quote for some work now and just decided I cant be bothered so will look elesewhere

Frequently Asked Questions About Meridian Security Systems Ltd.

How reliable are Meridian Security's online order deliveries?

Customers have generally reported prompt and efficient delivery for online orders. However, there have been instances of incorrect items being shipped. It’s advisable to confirm the order details at the time of purchase.

Are Meridian Security’s locksmith services recommendable?

Feedback about the locksmith services is mixed. While there have been complaints about property damage and overcharging, this does not reflect the entire service spectrum. It is recommended to discuss the service details and ensure clarity on the diagnosis and pricing before proceeding.

Does Meridian Security offer good value for money?

Many customers find Meridian Security's prices to be very reasonable, particularly when compared to other suppliers. The quality of products like high-security locks is noted as superior, offering value for money despite being priced higher than basic alternatives.

About Meridian Security Systems Ltd.

Security Systems

At Meridian Security in Leeds we provide the ultimate in security systems in Leeds including burglar alarms, wireless alarms, alarm repairs, CCTV Systems, lock repairs, new locks, high security anti snap locks as well as a specialist key cutting service.With over 3,000 security systems in place and more than 30 years’ experience in the security industry, you can be assured that when you choose Meridian Security you will be partnering with a professional company with a wealth of experience. We are proud members of checkatrade – read our excellent reviews.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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