AI-powered Google Reviews Widget - FREE
Invite only
EMC Security logo
Get the latest reputation report for this company

We regularly update our reputation report by analyzing recent customer feedback. By signing up, you agree to receive an updated report for this company when we publish it.

Please share a few details.

Thank you

You need to sign up to access this feature.

Oops! Something went wrong while submitting the form.
Close

Trustguide is dedicated to impartiality. All of our reputation reports are sourced from publicly available reviews.

homepage
/
Security Systems
/
EMC Security
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Free
Mike, Adam and another 21,516 have joined the waitlist.
EMC Security logo

EMC Security Reviews

Rated 4.8 based on 1299 Reviews

55 Satellite Blvd NW, Suwanee, GA 30024, United States

Security Systems Suwanee

EMC Security logo
Visit website
Write a review
Visit website
Published on
July 2, 2025
Last updated
July 2, 2025
Own this business?
EMC Security logoSummarySentimentRatingsReviewsFaqContact

What Customers Are Saying About EMC Security?

EMC Security is awesome.

the best experience with EMC

Mark is an incredible technician!

Excellent service setting up security system

easy process

exceptional kindness, patience, and expertise.

fast friendly service.

the most reasonably priced

Trustguide extracts key phrases from reviews about EMC Security and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of EMC Security's customers had a positive experience.

Positive
70%
Neutral
10%
Negative
20%

EMC Security Ratings

5

As of Based on 1299 revies as of Jul 02, 2025

EMC Security Score

70%

As of Based on 1299 revies as of Jul 02, 2025

Got a busrning question about EMC Security?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jul 02, 2025, 1299 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of EMC Security's publicly available reviews View source

Brian Anderson rated EMC Security 5 stars
6 days ago
EMC Security is awesome. They know what they are doing, and they are a 3rd of the price of ADT for monthly monitoring with the same level of equipment and customer service. Greg came out to give a quote and he knew exactly what to put in the system for the house. Noah came out to install the system. He even added the thermostats to it at no charge. He gave me a few tips as well for the system. I learned a few things. He was very skilled and knowledgeable. Glad I went with them again! EMC Security is worth the price...you get a quality well working product with great people behind what they do.
Merleen Reed rated EMC Security 5 stars
2 months ago
I have had the best experience with EMC thus far. Each time I needed assistance the techs, Mr. Todd and Mr. Bobby were phenomenal. They told me about services I wasn’t aware. They were extremely knowledgeable and professional. Thank you, EMC, for putting together such an amazing team. Additionally, I did not have to wait a long time for a technician to resolve my issues.
Jameshia Gay rated EMC Security 5 stars
2 months ago
I love the alarm system. But having to wait two weeks for a technician to service my alarm system which is not working at all is ridiculous. Update: I was a little upset but you guys made it right. A representative called and was able to get a technician out the same day, Thank you so much! Mark is an incredible technician!

Reviews Summary

The overall sentiment towards EMC Security’s home alarm and monitoring services is strongly positive, with reviewers repeatedly mentioning knowledgeable technicians, fair pricing, and prompt installations. Customers highlight specific EMC Security staff, such as Greg, Noah, Todd, Bobby, Mark, and Ray, for their expertise and professionalism. A few criticisms focus on communication about fees and delays in technical support, but most issues are ultimately resolved satisfactorily.

Common themes include appreciation for clear explanations during installation and troubleshooting, live phone support, reliable resolution of technical issues, and favorable pricing compared to larger competitors like ADT. The customer support team is praised for being courteous and helping users quickly, while several clients mention long-term relationships and returning to EMC overall. Negative feedback is mainly related to unexpected service charges or instructions, indicating some gaps in up-front communication.

Overall, EMC Security is regarded as a dependable and fairly priced security system supplier in the region. Reviewers in the area report smooth installation processes, efficient technical support, and helpful customer representatives. These consistent strengths contribute to EMC Security’s positive local reputation for both residential and business security solutions.
Read more

Frequently Asked Questions About EMC Security

Does EMC Security offer prompt installation and reliable technical support?

Yes, most reviewers state that installations are scheduled promptly and technical support is helpful. Customers report receiving assistance from skilled technicians and getting issues resolved efficiently, although occasional delays are mentioned.

Are there additional fees for on-site technical support calls?

Several reviews note a $75 trip charge for technician visits, and costs may apply for sensor replacements or troubleshooting. Customers recommend confirming all applicable charges up front when arranging a service call.

How does EMC Security handle questions about their mobile app and remote support?

Staff can assist with app usage over the phone, but some functions, like camera reset after wifi changes, might require on-site help or external online instructions. Customers should clarify technical support limitations when needed.

About EMC Security

Security Systems
55 Satellite Blvd NW, Suwanee, GA 30024, United States
Visit website
+1770-963-0305
EMC Security provides home and business security system solutions, including alarm installation, monitoring services, and related support. The company offers both equipment and ongoing monitoring through a subscription-based model, supplying professional-grade security products and technologies for property protection.

Technicians perform on-site assessments, installations, and system integration work, while the support team manages troubleshooting and account inquiries by phone and digital communication. EMC Security’s processes involve quoting, equipment setup, remote or in-person technical service, and routine customer support to address system or billing issues.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
10301039994010676932
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
PreferencesDenyAccept
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Request an invite
Mike, Adam and another 21,516 have joined the waitlist.