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Medicine Bakery Reviews

Rated 4.1 based on 1305 Reviews

69a New St, Birmingham B2 4DU

Bakeries | Birmingham

Published on
April 11, 2024
Last updated
April 11, 2024

Reviews Summary

Medicine Bakery appears to have an overall positive reputation, with feedback generally praising the food quality, service, and ambiance. The company's strengths include its tasty and generous portions of food, inviting ambiance, and reasonable prices. While there were instances of excellent service, sporadic lapses in service quality and food consistency are reported. Examples highlight a preliminary interaction with an unattentive server subsequently remedied by a more engaging manager and delayed billing processes. Furthermore, the consistency of food freshness and preparation was brought into question, with specific references to stale or overcooked baked items. Despite the occasional cold seating area or bitter coffee, customers find the bakery well-suited for its ambiance and offerings to function as a workspace or casual dining spot, with additional positive remarks on the variety of drinks and the bakery's capacity to handle large groups adequately.
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What Customers Are Saying About Medicine Bakery?

Trustguide uses AI to extract key phrases from reviews about Medicine Bakery and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Medicine Bakery's customers had a positive experience.

Positive
Neutral
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Medicine Bakery Ratings

5

As of Based on 1305 revies as of Apr 11, 2024

Medicine Bakery Score

As of Based on 1305 revies as of Apr 11, 2024

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Customer Reviews

As of Apr 11, 2024, 1305 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Medicine Bakery's publicly available reviews View source

R Far rated Medicine Bakery 5 stars
3 days ago
The first waiter that served us was ignorant and didnt clean the flooring by the table. Then we had another serve us and unknown to us, she was the manager. We received great service by her and the flooring and table were cleaned, food order was taken swiftly and the food was moreish i have to say. She was polite and friendly, total credit to the team and overall made the experience a good one.
david smith rated Medicine Bakery 5 stars
3 months ago
I hope you're doing well. I wanted to provide some feedback about the cakes I recently purchased. I truly appreciate the effort put into the presentation, but I was a bit disappointed with the cakes themselves. It seems there might have been an issue with their freshness or preparation. I noticed that the cakes appeared to be either stale, overcooked, or possibly both. For instance, the carrot cake, which I expected to have cream cheese frosting, had a plain frosting instead. Additionally, the cake itself was quite dry and lacked the usual moisture that makes carrot cake so delightful. The texture was crumbly, and it seemed to lack the usual moistness that comes from using oil in the recipe. Similarly, the courgette cake seemed to have a minimal amount of courgette, almost unnoticeable compared to what I typically expect from a cake with this ingredient. The grated courgette was finer than usual and didn't provide the anticipated texture. While I understand that these things can happen from time to time, I wanted to share my experience as it might impact the overall impression of your cakes and potentially affect future customers. I truly believe that with a few adjustments, your cakes could garner even better reviews and encourage repeat business. Thank you for taking the time to read my feedback, and I hope it helps in enhancing the quality of your cakes.
Deepti Shinh rated Medicine Bakery 5 stars
3 months ago
Overall disappointing experience.The set up is beautiful and service was friendly. I was very cold where I was seated which dampened the experience for me a bit. Food was a disappointment especially for the price. I ordered the espresso con panna and felt the coffee was quite bitter. My cup was dirty which I have never experienced before. I ordered the salt beef with hash browns.Absolutely no seasoning except on the hash browns which was was the only saving grace of the dish.My beef had quite a bit of fat on it.My one poached egg was perfect but the other's yolk was not runny as it should be and the whole dish was cold. Overall a tepid experience.I would want to try the place again in the summer as it is actually pretty cool as an alternate work area for a few hours and has high ceilings, lot of natural light and power points!

Frequently Asked Questions About Medicine Bakery

Are there different locations for Medicine Bakery, and if so, is the food and service quality consistent across branches?

Medicine Bakery operates at least two branches in Birmingham, one on New Street and one in the Mailbox. While there are no explicit comparative reviews, the general customer feedback suggests a consistency in food and service quality, particularly praising the New Street location for its ambiance and delicious food options.

Does Medicine Bakery offer options suitable for large group reservations?

Yes, several reviewers have mentioned their positive experiences with large group bookings at Medicine Bakery, finding the staff helpful and accommodating. The bakery has been able to maintain food quality even with higher guest volume.

Is there a suggestion that some bakery items may not be fresh, and have customers reported a consistency issue?

A few customers have reported concerns regarding the freshness and preparation of certain bakery items, such as stale or overcooked cakes. Although these instances appear infrequent, they highlight an area for potential improvement in ensuring consistent product quality.

About Medicine Bakery

Bakeries
Artisan bakery and kitchen, serving delicious brunches, coffees, cakes and pastries.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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