Marlows Diamonds appears to have cultivated a strong reputation predicated on positive customer experiences and knowledgeable staff. Many clients commend the quality of service, noting that the team members are helpful and enthused about assisting customers with their purchases. The availability of a specific ring selection without requiring a deposit for special orders, prompt customer service even during busy periods, and the ability to custom-make rings swiftly are among the recurrent positive impressions. However, there is a notable concern about the durability of their products, as evidenced by a customer who experienced multiple issues with a ring's stones falling out. While the staff's politeness and helpfulness in these situations are recognized, the frequency of repairs points to potential concerns over product quality.
Read more
