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M & M Roofing, Siding & Windows

M & M Roofing, Siding & Windows Reviews Summary

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Roofing Contractors | Houston, TX

1656 Townhurst Dr Ste D, Houston, TX 77043, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about M & M Roofing, Siding & Windows?

As of Mar 13, 2024, 776 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of M & M Roofing, Siding & Windows's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
February 25, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of M & M Roofing, Siding & Windows's customers had a positive experience.

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M & M Roofing, Siding & Windows

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M & M Roofing, Siding & Windows's customer reviews analysis

The collected reviews for M&M Roofing, Siding & Windows depict a company with a sturdy reputation for professionalism, quality, and customer satisfaction. Customers consistently highlight the thoroughness of the consultation process, taking particular note of the detailed explanations provided by the company representatives about the scope of work, materials used, and pricing. The positive experiences shared by homeowners extend to both the initial interactions with the company and the execution of the roofing, siding, and window installation projects. The recurrence of satisfied customers noting the punctuality, cleanliness, and swift completion of the projects suggests a well-organized and customer-centric business model. M&M Roofing's ability to coordinate with other contractors and handle unexpected challenges, such as additional framing or weather complications, further solidifies its reputation. However, it is important to dig deeper into the full dataset of reviews to gauge the spectrum of customer experiences, from which a more comprehensive reputation analysis can be drawn.

Positive Feedback

Customer reviews paint a bright picture of M&M Roofing, Siding & Windows, with repeated commendations for their outstanding service quality. Key positive aspects include experienced and knowledgeable staff, ability to provide detailed and reasonable estimates promptly, and assistance with insurance navigation. Clients express admiration for the company's commitment to communication, often highlighted by frequent updates and full transparency throughout the project. The technical proficiency of the crews is well noted, with customers detailing efficient, meticulous work, and special attention paid to cleanliness of the worksite. Moreover, the introduction of energy-efficient options, such as specialized shingles and underlayment, is mentioned as a valuable consideration for long-term savings and comfort. Consistent follow-up service and willingness to address any issues promptly further reinforce the high level of customer care provided by M&M Roofing.

Concerns and Threads

Although the general sentiment towards M&M Roofing, Siding & Windows is overwhelmingly positive, there is limited visibility into overt negative feedback within the provided reviews. It's plausible to infer that even with the meticulous approach and detail-oriented work, the company could face occasional challenges typical in the construction industry, such as scheduling conflicts, unforeseen structural problems during renovation, or potential miscommunications. These are speculative and not grounded in the current dataset but represent possible areas where customers might encounter difficulties. It's important for a detailed negative analysis to include a broader range of reviews, encompassing experiences that did not wholly meet customer expectations.

Frequently asked questions about M & M Roofing, Siding & Windows

How experienced are the staff at M&M Roofing, Siding & Windows?

The staff at M&M Roofing, Siding & Windows are described as experienced and knowledgeable, with a track record of providing thorough explanations and professional consultations.

Does M&M Roofing provide assistance with insurance claims?

Yes, several customers have mentioned that M&M Roofing helped them navigate their homeowners insurance claims, indicating a level of assistance with insurance matters.

Can I expect M&M Roofing to communicate regularly throughout the project?

Yes, M&M Roofing appears to prioritize regular communication with clients, providing updates, pictures, and texts for peace of mind during the project execution.

Recent customer reviews and testimonials for M & M Roofing, Siding & Windows

M & M Roofing, Siding & Windows
Bett Morales
5-Star
3 weeks ago
Your home is your biggest investment - protect it by hiring a certified, top-rated roofer. Quality is important, but so is price. Compare bids & reviews from multiple roofing companies. The roofing company that stood out most, is M&M roofing and windows. They’ve been a part of Houston since 1983. Rick came out did a roof inspection. Walked me through every detail as to what I could expect from M&M roofing and Rick as my contractor. He definitely kept him word on every detail!!! Feeling blessed I chose M&M roofing and windows for my roofing installation. Thank you Rick.S
M & M Roofing, Siding & Windows
Lynne Henrion
5-Star
3 months ago
Had all the siding replaced by M&M on all four sides of house with Hardiplank. They then painted the house/garage. Took from Tues-Sat to complete the job. Felt comfortable going on vacation exactly those days knowing supervisor Sam Shelton would be around each day. He sent pics and texts for my peace of mind. Everything was done meticulously, including cleanup, and it all looks perfect! I’ll be using them for a new roof in a couple of months. Used Sam and crew again to replace my roof. The crew of 12 started early and finished about 7 hours later. Really like the new roof. Love the color Weathered Wood. Can’t wait to see my electric bills drop with the added “LoE” (Sp.?) barrier between the attic and shingles. Very thorough work, even checking in the attic to be sure everything was in place, including the hurricane straps. Total cleanup. So professional.
M & M Roofing, Siding & Windows
Francisco Silva
5-Star
6 months ago
Overall a great experience with the remodel. The scope of the work included siding. gutters and windows. We had a few challenges with existing soffit framing not being perfectly straight. Problem was resolved with new framing. We also had a gable end that had to be reframed. It was not an problem with this crew. The window installers took great care of all caulking issues and install. I cannot say enough good things about MM Roofing.
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Overall Rating

TrustScore®
A+
A
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C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
776
reviews
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About M & M Roofing, Siding & Windows

Roofing Contractors

Are you looking for a top rated roofing company? Contact M&M Roofing, Siding & Windows. When it comes time to repair or replace your roof, you want a roofing company that knows your area and its unique weather challenges. M&M Roofing, Siding & Windows has been helping Houston homeowners and businesses with their roofing needs for years, and we’re proud to offer comprehensive roofing services that are tailored to each individual client.

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