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M & M Office Cleaning Services Ltd
M & M Office Cleaning Services Ltd

M & M Office Cleaning Services Ltd Reviews Summary

Rated 5 Star based on 12 Reviews

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
12
reviews
Excellent
Good
Average
Fair
Poor
Published on
February 19, 2024
Last updated
March 13, 2024

What do customers think about M & M Office Cleaning Services Ltd?

The comprehensive analysis of the latest reviews for M & M Office Cleaning Services suggests a strongly positive reputation with a consistent record of high-quality service. Clients have been with M & M for several years, often stretching to half a decade or more, which underscores a level of satisfaction that leads to longstanding relationships. Common threads in the feedback include the professionalism of the management, notably Shane, who is frequently mentioned for his responsiveness and eagerness to accommodate client needs. Additionally, the efficiency and flexibility of the cleaning service itself are highlighted, with specific praise for the reliability and meticulousness of the cleaning staff. Competitive rates and the lack of any complaints over extended periods suggest a value proposition that customers appreciate. The combination of these elements shapes an overwhelmingly positive customer experience that underpins the company’s commendable reputation.

Positive Feedback

M & M Office Cleaning Services is commended for several positive aspects that build upon the company's reputation as a provider of choice. Their competitive pricing structure is appreciated in conjunction with the high standard of service delivered. Crucially, the management, notably Shane, is highly regarded for his professionalism and prompt communication, fostering trust and reliability in business interactions. The cleaning staff, mentioned by name in several reviews, are celebrated for their exceptional service, dedication, and courteous demeanor. Customers have expressed high levels of satisfaction with the staff's performance and attitude, emphasizing their role as a credit to the company. The ability of M & M to accommodate changing needs, coupled with their eagerness to go the extra mile for clients, further cements their status as a highly recommended service provider.

Concerns and Threads

Despite the overwhelmingly positive feedback, there are minimal explicit negative aspects mentioned in the customer reviews for M & M Office Cleaning Services. None of the shared reviews provide direct criticism or negative experiences. However, it is important to note that this absence of critical feedback does not necessarily imply a perfect service but may indicate a well-managed resolution process or selective sharing of positive experiences. For a fully-rounded evaluation, potential customers should consider seeking additional sources of feedback, such as any review platforms standards and practices, to ensure a comprehensive understanding of the company's performance, including any possible shortcomings that might not be reflected in the provided testimonials.

Frequently asked questions about M & M Office Cleaning Services Ltd

How does M & M Office Cleaning Services handle client-specific needs and requests?

M & M is noted for its flexibility and efficiency in accommodating the varying requirements of their clients. They are described as eager to please and provide personalized service, with management quick to respond to any inquiries.

What can I expect from the management of M & M Office Cleaning Services?

Clients can expect a high degree of professionalism, responsiveness, and a commitment to client satisfaction from the management team. Shane, the manager, is particularly noted for his attentive and accommodating business approach.

Are there any long-term client relationships that could evidence the reliability of M & M Office Cleaning Services?

Many reviews cite long-term engagements with M & M, spanning from 2 to 30 years, indicating a strong foundation of reliability and consistent quality leading to enduring client-company relationships.

What are customers saying about M & M Office Cleaning Services Ltd

M & M Office Cleaning Services Ltd
June Hibbins-Ball
5-Star
5 days ago
Writing this review as representative of our business. We have used M&M for 5 years and their service has been exemplary throughout - can't fault them. If we weren't moving into serviced offices, then our relationship would continue. Their rates are very competitive and we've never had cause to complain about anything over the years. Thank you to Shane and his team!
M & M Office Cleaning Services Ltd
Mrs J.
5-Star
10 months ago
We have worked with M&M Office Cleaning Services for approximately 4 years now and I highly recommend their services. The manager Shane is extremely professional, quick to respond, eager to please and a pleasure to work with. I have no doubt we will continue to use M&M for the foreseeable.
M & M Office Cleaning Services Ltd
K McG
5-Star
9 months ago
Have used M&M for 5 years now and they are excellent, wish all my suppliers were as reliable! Shane has always been responsive and our cleaners have given us top notch service!
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About M & M Office Cleaning Services Ltd

Office Cleaning Companies

Welcome to M&M Office Cleaning Services. We are a professional office cleaning company based in Manchester City centre since 1982. We have the experience and expertise enabling us to offer you a personal and reliable service at very competitive charges.We take enormous pride in providing an efficient and reliable service to all our clients with our cleaning specifications tailored to suit your own requirements.

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