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Lloyds Bank Reviews

Rated 4.4 based on 57 Reviews

125 London Wall, Barbican, London EC2Y 5BL

Banks | London

Published on
January 12, 2024
Last updated
March 13, 2024

Reviews Summary

Upon analyzing recent customer reviews for Lloyds Bank, the overall company reputation appears to be generally positive with specific commendations for its accessible locations, friendly staff, and the user-friendly nature of its customer app. Noteworthy is the mention of a varied array of financial products and services, as well as the bank's efficient banking system. However, there seems to be a strain of discontent among some clients, chiefly concerning advertising practices and certain staff attitudes that were described as unprofessional and aggressive. These reviews present a balance between the convenience and quality of banking experience offered by Lloyds Bank and the negative experiences with staff and marketing techniques which appear to have had an impact on the bank's reputation among some customers.

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What Customers Are Saying About Lloyds Bank?

Trustguide uses AI to extract key phrases from reviews about Lloyds Bank and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Lloyds Bank's customers had a positive experience.

Positive
Neutral
Negative

Lloyds Bank Ratings

4

As of Based on 57 revies as of Jan 12, 2024

Lloyds Bank Score

As of Based on 57 revies as of Jan 12, 2024

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Customer Reviews

As of Mar 13, 2024, 57 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Lloyds Bank's publicly available reviews View source

Shirin R rated Lloyds Bank 4 stars
a month ago
Easily accessible location and friendly staff
Amzat Abiola rated Lloyds Bank 4 stars
5 months ago
Very good service and customer friendly app. Highly recommended
Akshay K B rated Lloyds Bank 4 stars
5 months ago
The staff were so friendly with the helping mentality.

Frequently Asked Questions About Lloyds Bank

How user-friendly is the Lloyds Bank app?

Customer feedback indicates that the Lloyds Bank app is highly regarded for being customer-friendly and useful.

Are Lloyds Bank branches accessible and conveniently located?

Yes, reviews suggest that Lloyds Bank branches are easily accessible and often situated near various transport options, facilitating customer visits.

Does Lloyds Bank offer a variety of financial products and services?

Customers have reported that Lloyds Bank provides a broad range of services and financial products, with accounts featuring many beneficial attributes.

About Lloyds Bank

Banks
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.