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Lloyds Bank Reviews

Rated 4.4 based on 62 Reviews

Banks in London

125 London Wall, Barbican, London EC2Y 5BL

Published on
January 12, 2024
Last updated
September 11, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Lloyds Bank's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Lloyds Bank?

exceptional activities that helped

helped me recover my money

good number of services

customer friendly app

love my work place

very helpful.

good banking system

Best bank on uk

Top place

Such amazing views

Trustguide extracts key phrases from reviews about Lloyds Bank and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 11, 2025, 62 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Lloyds Bank's publicly available reviews View source

Neil Shah rated Lloyds Bank 5 stars
5 years ago
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Went for a work based training course. A great host, with exceptional activities that helped with my personal development and kept me enthused throughout the day.
Julian G rated Lloyds Bank 5 stars
a year ago
Lloyds banks helped me recover my money back from a scam artist. This guys are brilliant!
Ganesh kanhangad rated Lloyds Bank 5 stars
a year ago
The bank is good they have good number of services and financial products. Their account have many features.

Reviews Summary

The overall sentiment in customer reviews for Lloyds Bank reflects a predominantly positive perception. Reviewers consistently mention helpful staff, reliable service, and an array of financial products. Specific praise includes assistance in scam recovery, user-friendly digital experiences, and staff friendliness. A minor recurring theme is the positive impact of workplace culture. However, the lack of in-depth detail in shorter reviews reduces insight into areas for improvement.

Common themes focus on the company’s range of banking services, customer service quality, and an easy-to-use banking app. Multiple reviews highlight the efficiency and professionalism of staff. Several comments mention successful issue resolution, such as account security support. Praise for specific features, like app usability and staff demeanor, is consistent across feedback.

Overall, Lloyds Bank enjoys a solid reputation for dependable service and accessible banking solutions. Customers across the UK recognize the company for professionalism, service range, and digital convenience. Trust and satisfaction appear to be key drivers in Lloyds Bank’s continued positive standing in the region.
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Frequently Asked Questions About Lloyds Bank

Does Lloyds Bank offer support in cases of scams or fraud?

Yes, according to customer feedback, Lloyds Bank assists customers in recovering money lost to scams or fraudulent activity, with staff praised for being helpful during such situations.

Is the Lloyds Bank mobile app user-friendly?

Reviews indicate that the Lloyds Bank app is regarded as user-friendly, making digital banking straightforward and accessible for customers looking to manage accounts and transactions online.

Does Lloyds Bank provide services at physical branches as well as digitally?

Lloyds Bank offers both in-person banking at branches and digital services through its app and online platforms, catering to different customer preferences for managing financial products and accounts.

About Lloyds Bank

Banks
Lloyds Bank is a financial institution specializing in offering banking services, accounts, and a variety of financial products to individuals and businesses. As part of the banking industry, Lloyds Bank delivers its services in-person at physical branches as well as through a digital banking app and online platforms.

The company operates through a network of branches and digital services aimed at facilitating customer transactions. It provides account management, fraud recovery support, customer service, and a suite of financial solutions. Lloyds Bank uses a combination of human assistance and digital tools to efficiently manage banking needs and maintain client security.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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