The customer experience at Leverton & Halls appears to be a mix of satisfactory and disappointing encounters. The reviews indicate a certain level of satisfaction with the food quality, particularly praising the healthy and traditional breakfast options, the high-quality produce, and the superb coffee. The garden setting is repeatedly mentioned as a positive aspect, adding to the overall appeal of the venue. Staff interactions range from friendly and helpful to perfunctory, suggesting inconsistencies in service. However, the company's reputation is hampered by a litany of complaints including long wait times, burnt and subpar food items, lack of cleanliness, inconsistency in service availability, and perceived poor value for money. The experiences reflect a diminished standing for what was once a favored establishment for some, indicating a potential downward trend in customer satisfaction and operational standards.
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What Customers Are Saying About Leverton And Halls?
Trustguide extracts key phrases from reviews about Leverton And Halls and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that of Leverton And Halls's customers had a positive experience.
Positive
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Leverton And Halls Ratings
4
As of Based on 294 revies as of Apr 17, 2024
Leverton And Halls Score
As of Based on 294 revies as of Apr 17, 2024
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Customer Reviews
As of Apr 17, 2024, 294 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Leverton And Halls's publicly available reviews View source
Ana Lucia rated Leverton And Halls4 stars
6 days ago
Nice place with good breakfast options. We stayed at the rooms upstairs and received a discount on the breakfast. Very nice garden to enjoy in better weather. Friendly and helpful staff.
Scott J M Thomson rated Leverton And Halls4 stars
a month ago
Although slightly more expense than other locations nearby, you pay for what you get and that is high quality produce cooked superbly.
Everything here is superb and so tasty, but like I said you will pay a little more.
C Abbotts rated Leverton And Halls4 stars
a month ago
Not very impressed at all… after reading reviews I thought let’s give it a whirl… well quite frankly I wish we hadn’t bothered. A loooooong wait for drinks and a longer wait for food, a burnt tea cake and a pancake topped with a rotten banana. Ended up eating it cos we were hungry however we both feel sick now. Informed the lady when paying she thanked me for my comments and apologised.
Frequently Asked Questions About Leverton And Halls
Is there any outdoor seating available at Leverton & Halls?
Yes, customers have mentioned a very nice garden at Leverton & Halls which becomes an enjoyable place to dine in better weather.
Does Leverton & Halls offer options for customers with dietary restrictions?
Customers have appreciated the availability of gluten-free toast, indicating that the establishment may cater to certain dietary needs.
Are Leverton & Halls' prices consistent with the quality and portion sizes of the food offered?
The reviews suggest a divergence in opinion on this matter. While some customers feel the quality of produce justifies the higher pricing, others find the value for money lacking, as there are instances of dissatisfaction with portion sizes and food quality.
The cafe offers home cooked food . A pretty secret garden . Homemade cakes . Veggie , vegan , dairy free and gluten free options . We have a bed and breakfast upstairs.
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Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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