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Original Cottages Reviews

Rated 2.9 based on 186 Reviews

Bank House, Market Pl, Reepham, Norwich NR10 4JJ

Bed & Breakfast Norwich

Published on
August 5, 2025
Last updated
August 5, 2025

Reviews Summary

Reviewers consistently portray the holiday cottage rental company as providing high-quality and thoughtfully equipped accommodations, particularly in locations such as Holt, Norfolk, Southwold, and Lincolnshire. Many guests describe immaculate properties, attention to detail, and special touches like welcome packs or pet-friendly features. Hosts and owners are frequently mentioned by name and praised for their hospitality. Only one review highlights dissatisfaction, focusing on booking policy and customer service issues rather than the accommodations themselves.

Common feedback includes references to spacious and clean spaces, comfortable furnishings, well-stocked kitchens, and secure gardens suited for pets. Many guests emphasize the convenience of locations close to amenities like shops, beaches, and countryside walks. Positive experiences around the booking process and deposit return are noted, while special mentions are made of facilities like games rooms and parking. The negative sentiment expressed in one review centers around waiver fees and communication at the inquiry stage.

Overall, this holiday cottage rental provider has a strong reputation for delivering reliable and well-maintained holiday homes across Norfolk, Lincolnshire, and Suffolk. Guests often express intentions to return and recommend the properties to others. The company’s commitment to high standards and guest comfort is reflected in frequent praise for both property quality and attentive hosts across these UK regions.
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What Customers Are Saying About Original Cottages?

beautifully presented to an excellent standard

immaculate throughout and very spacious

carefully considered and included

greeted by a table laden with treats

lovely and clean and well equipped

house was full of lovely detail

Designed and fitted out to a very high standard

we were captivated by the cottage’s inviting atmosphere

extremely comfortable in all aspects

Trustguide extracts key phrases from reviews about Original Cottages and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Original Cottages's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Original Cottages Ratings

1

As of Based on 186 revies as of Aug 05, 2025

Original Cottages Score

90%

As of Based on 186 revies as of Aug 05, 2025

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Customer Reviews

As of Aug 05, 2025, 186 customers have reviewed this business and rated it 2.9 Star out of 5. Trustguide conducted an in-depth analysis of Original Cottages's publicly available reviews View source

Michael Cuthbert rated Original Cottages 5 stars
7 months ago
The Old Print Shop, Holt provided a wonderful base to explore the North Norfolk area. It is conveniently located in the centre of the lovely town of Holt with its independent shops and amenities. The cottage was beautifully presented to an excellent standard. It was modern, warm and very welcoming. The owners went above and beyond to provide a very tasteful Christmas setting with a decorated and lit tree and individually wrapped presents for two very grateful guests. The welcome pack of produce was also very much appreciated. All the rooms were spotlessly clean and the kitchen, bathroom and lounge were superbly equipped. We will certainly return in the future.
Sharon Lutley rated Original Cottages 5 stars
6 months ago
The only word we have for this property and the area is amazing. This is a beautifully presented property and was immaculate throughout and very spacious. I couldn't think of anything we needed, and the property owners were available if needed, and nothing was too much trouble. The games room was used every night, especially darts, and our furry animals enjoyed their garden too. They could roam without us worrying. In fact, we mentioned to Ann the owner that she would have squatters because we didn't want to leave the peace and quiet of her beautiful home. We will definitely be booking again and would definitely recommend this holiday home without hesitation.
Ian Watson rated Original Cottages 1 stars
6 months ago
Tried to book a holiday with this company. They gave me the option of a forced £40 waiver or keeping hold of £350 of my money in case of any damage, for over 4 months (after paying £3.5k for a week in Wales!). Bloke hung up on me when I said I wanted to read the Ts and Cs. A woman called me today and just said it was in their Ts and Cs, so it was one of those options. I decided against booking with them and went to a company that reserve a smaller fee 14 days beforehand. Ridiculous to take 10% and return it to me if everything is ok or force me to take a waiver out.

Frequently Asked Questions About Original Cottages

Are holiday cottages pet-friendly?

Yes, several holiday cottages accommodate pets and provide secure gardens and welcome goodies for animals. Customers mention bringing their dogs and finding features like enclosed outdoor spaces and pet-specific amenities to ensure a comfortable stay for furry companions.

What amenities are typically provided in the cottages?

Cottages are described as being well-equipped with modern kitchens, quality linens, comfortable beds, and extra touches like welcome packs. Some also provide games rooms, underfloor heating, and convenient locations near local shops or beaches.

How is the booking process and deposit handling managed?

Bookings and deposits are normally straightforward, with positive comments about easy refunds. However, one review highlights concerns over waiver fees and communication about deposit retention, so customers should review terms and conditions carefully when booking.

About Original Cottages

Bed & Breakfast
This company specializes in the rental of privately owned holiday cottages and apartments throughout the UK, including regions such as Norfolk, Southwold, and Lincolnshire. Their portfolio features a range of properties, from pet-friendly cottages to centrally located flats and countryside retreats, catering to holidaymakers seeking self-catered accommodations for short stays.

The company manages properties by coordinating with individual owners to ensure each holiday letting is well-maintained and appropriately equipped. Bookings are typically handled via an online platform, with standard check-in and check-out processes and clear communication around deposit and payment terms. Properties often include amenities such as secure gardens, modern kitchens, linens, and parking.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.