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Lenox Hill Podiatry Reviews

Rated 4.9 based on 255 Reviews

210 E 68th St #1F, New York, NY 10065, United States

Podiatrist Clinics

Published on
January 10, 2024
Last updated
March 13, 2024

Reviews Summary

Analyzing the spectrum of customer experiences at Lenox Hill Podiatry: Afsaneh Latifi, DPM, the practice appears to possess a strong positive reputation overall, prominently characterized by Dr. Latifi's dedication, professionalism, and attentiveness. Many reviewers commend her thorough approach, efficient treatment plans, and exceptional communication skills, even when she is travelling. Positive experiences cite successful resolutions to various foot problems, gratitude for care received, and a restorative impact on the patients' perspectives on medical professionals. Conversely, a notable negative review presents a starkly contrasting experience, emphasizing issues with insurance paperwork, poor administrative follow-through, and a perceived excess of unnecessary follow-ups, alongside questionable billing practices. This isolated yet intense critique introduces a blemish on an otherwise commendable reputation, suggesting a potential area for the practice to address in terms of administrative responsiveness and transparency in treatment planning.

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What Customers Are Saying About Lenox Hill Podiatry?

Trustguide extracts key phrases from reviews about Lenox Hill Podiatry and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Lenox Hill Podiatry's customers had a positive experience.

Positive
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Lenox Hill Podiatry Ratings

5

As of Based on 255 revies as of Jan 10, 2024

Lenox Hill Podiatry Score

As of Based on 255 revies as of Jan 10, 2024

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Customer Reviews

As of Mar 13, 2024, 255 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Lenox Hill Podiatry's publicly available reviews View source

Violet Lee rated Lenox Hill Podiatry 5 stars
3 months ago
Dr. Latifi has been nothing less than dedicated and the consummate professional. She came highly recommended by my dermatologist, Dr. Lao, and he insisted I see her. She saw me, immediately. Her level of communication has been like no other. Even when she has been on travel and out of the country, she has been in touch with me concerning my response to treatment. I have been more than pleased with her attention to detail, level of care, and bedside manner.
Mason Rain rated Lenox Hill Podiatry 5 stars
2 months ago
Dr Latifi made so incredibly difficult for me just becaaue she didn’t want to just do her job and send the proper paper work so insurance can pay for tests she ordered… she was right about my foot however she lacks a great deal… my experience below sub par … she would be never recommended Btw she wants to see you just so she can get paid with tons of multiple follow ups … be mindful and don’t just take my word for it watch her as she moves and maybe you will see EDIT: OCT 31 2023 YOU'RE THE DR.... YOU NEVER SENT THE PAPER WORK TO BE AUTHORIZED!!! I was on the phone when insurance company called you and you told them other than what you told me and my husband seperately. ... You are the doctor but you like throwing the responsibilty on others... you did it ... Your fault .... I did not rush anything, you chose not to send the correct paper work .. and the insurance person on the phone told you how to put the PAPER work in... ( I KNOW BECASUE I WAS ON THE PHONE WHEN SHE TOLD YOU AND IT WAS 12 MINs no where near 45) and YOU DR LATIFI DIDN'T WANT TO DO IT...you refused to send an electronic referral... "because you only write them..." which is what you said... OH AND THE BEST BIT only my PC can make referrals .... Then why did you and how did i see you without 1... you are argumentative not helpful, you have a tad knowledge but your sub par performance after the visit and YOUR NEVER ENDING FOLLOW UPS that are not needed with YOU!!! Especially IF MY AILMENT NEEDS SURGERY WHICH IS WHAT YOU SAID IT POSSIBLY MIGHT NEED....( BUT IT IS NOT A GUARANTEE )AND YOU WANTED TO SEE ME 3 TIMES IN 3 weeks in OCT to charge for a visit.... You tried to charge me again when my husband came for the PAPER REFERRAL... I cancelled it. 2 times that weekend... you have questionable billing ways just from my experience with YOU alone...I HAD NOT EVEN SEEN THE SURGEON YET before 2 follow ups were on your books WITHIN 3 WKS and i was getting email and text reminders... even the surgeon gave me 6 - 8 wks to have a follow up...and you had me down for 3 in 1 month...... YOU'RE A LOT OF THINGS DR ... as 1 THAT I WOULD REFER...NOPE!... no you do not fall in the category of getting a referral from me or my husband... after our experience with you EDIT AGAIN: It is your responsibility as a dr to send the relevant paper work for my insurance .... Your diagnosis was A possibility not a certainty... and you didnt even know the extent or what it was... the surgeon said i didnt need the HUGE boot you told me to buy only the brace.... and i didnt need to buy and wear those OZOO shoes ... which you refer for my husband and me and we both have different arches mine didnt need to have it....I am happy i have all the proof i need... please do not continue to treat me as a former patient like this.. when i just came to you for help... refusing to send in the papers will have to be handled with not just my insurance IT IS YOU... you have treated me as a former patient horribly... Ill surely let EVERYONE who needs to know that you did this... it is not fair nor right, taking my insurance money and not doing what a DR should be doing... it isn't right and you have treated me terribly
worldmade Gmail rated Lenox Hill Podiatry 5 stars
2 months ago
Dr. Afsaneh Latifi was very thorough, professional and cares. I am grateful my feet are in her hands and satified with all her recommendations.

Frequently Asked Questions About Lenox Hill Podiatry

What kind of foot problems does Dr. Latifi specialize in treating?

Dr. Afsaneh Latifi is experienced in treating a variety of foot-related issues, including heel pain and other common podiatric ailments. Reviews indicate she offers thorough assessments and successful treatment plans.

How does Dr. Latifi's practice handle communication and scheduling?

Dr. Latifi is noted for exceptional communication with patients, remaining in touch even while traveling, and is praised for staying on schedule during appointments. Patients should expect proactive engagement and minimal wait times based on reviews.

Have there been any complaints about Lenox Hill Podiatry?

While most reviews are positive, at least one patient has expressed dissatisfaction with the handling of insurance paperwork and concerns about billing practices. Prospective patients may want to inquire about these processes for clarity.

About Lenox Hill Podiatry

Podiatrist Clinics

Afsaneh Latifi, DPM and her team at Lenox Hill Podiatry are focused on providing the most effective treatments and compassionate care for patients in the Lenox Hill neighborhood and throughout New York City.Dr. Latifi’s extensive education and 26-year career allows her to serve patients with the highest quality care. She treats a variety of foot and ankle conditions with a special focus in the treatment of warts, ankle sprains, heel pain, ingrown toenails, and innovative toenail therapies such as laser therapy and KeryFlex Nail Restoration.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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