Analyzing the spectrum of customer experiences at Lenox Hill Podiatry: Afsaneh Latifi, DPM, the practice appears to possess a strong positive reputation overall, prominently characterized by Dr. Latifi's dedication, professionalism, and attentiveness. Many reviewers commend her thorough approach, efficient treatment plans, and exceptional communication skills, even when she is travelling. Positive experiences cite successful resolutions to various foot problems, gratitude for care received, and a restorative impact on the patients' perspectives on medical professionals. Conversely, a notable negative review presents a starkly contrasting experience, emphasizing issues with insurance paperwork, poor administrative follow-through, and a perceived excess of unnecessary follow-ups, alongside questionable billing practices. This isolated yet intense critique introduces a blemish on an otherwise commendable reputation, suggesting a potential area for the practice to address in terms of administrative responsiveness and transparency in treatment planning.
The predominant customer feedback for Lenox Hill Podiatry and Dr. Afsaneh Latifi underscores a positive reception characterized by her professionalism and effectiveness. Reviews repeatedly acknowledge Dr. Latifi's expertise in podiatry, noting her success with heel pain therapy and other foot-related issues. Patients report satisfaction with the outcomes of their treatments and appreciate her thorough and caring nature. Testimonials also point out the strong communication aspect of her practice, emphasizing her willingness to remain in contact with patients and her readiness to provide recommendations. Another consistent theme is her perceived empathy and knowledge, which enhances patient comfort and trust. Her ability to stay on schedule without compromising the quality of patient care is also mentioned as a significant positive trait.
While most feedback highlights a favorable view of Lenox Hill Podiatry and Dr. Latifi, a critical review offers a deeper insight into potential areas of dissatisfaction for some patients. A key issue pertains to administrative challenges, particularly surrounding the submission of insurance paperwork, that detracts from the patient experience. This concern is framed within a context of frustration over a perceived lack of accountability, with implications of added financial stress due to unnecessary follow-up appointments. Such an experience elucidates a need for improvement in the operational elements of the practice, which if unaddressed, could tarnish the clinic's reputation. This single but pointed criticism suggests that while the medical care may be laudable, the corresponding administrative support may not consistently meet the same standards for all patients.
Dr. Afsaneh Latifi is experienced in treating a variety of foot-related issues, including heel pain and other common podiatric ailments. Reviews indicate she offers thorough assessments and successful treatment plans.
Dr. Latifi is noted for exceptional communication with patients, remaining in touch even while traveling, and is praised for staying on schedule during appointments. Patients should expect proactive engagement and minimal wait times based on reviews.
While most reviews are positive, at least one patient has expressed dissatisfaction with the handling of insurance paperwork and concerns about billing practices. Prospective patients may want to inquire about these processes for clarity.
Afsaneh Latifi, DPM and her team at Lenox Hill Podiatry are focused on providing the most effective treatments and compassionate care for patients in the Lenox Hill neighborhood and throughout New York City.Dr. Latifi’s extensive education and 26-year career allows her to serve patients with the highest quality care. She treats a variety of foot and ankle conditions with a special focus in the treatment of warts, ankle sprains, heel pain, ingrown toenails, and innovative toenail therapies such as laser therapy and KeryFlex Nail Restoration.
