
Dr. J. Timothy Harlan Reviews
Rated 4.6 based on 39 Reviews
Podiatrist Clinics in Phoenix
1701 E Thomas Rd STE 201, Phoenix, AZ 85016, United States
Published on
February 14, 2024
Last updated
July 10, 2025
Analyzing the recent reviews for Dr. J Timothy Harlan and Phoenix Foot & Ankle Associates, PC demonstrates a predominantly positive company reputation. The reviews focus on several aspects that contribute to the overall customer experience, which include the quality of medical care, staff professionalism, and the candid communication style of Dr. Harlan. A strong recurring theme in the positive feedback is Dr. Harlan's thoroughness and ability to provide clear and honest advice. Many patients feel confident in his surgical capabilities and are pleased with both the outcomes of their procedures and the level of care provided. The scheduling efficiency and timely office appointments are also praised, signaling respect for the patient's time. Conversely, a singular negative review criticizes the cleanliness of the facility, the wait times, and the perceived insensitivity and dismissiveness of Dr. Harlan, suggesting a need for improved customer service and facility management in specific instances.
While some patients report punctual and efficient scheduling, there has been at least one instance of extended wait time beyond the scheduled appointment. It is advisable to confirm your appointment in advance and communicate with the office staff concerning wait times.
Yes, Dr. Harlan is noted for his thoroughness in explaining conditions and treatment options, enabling patients to make informed decisions regarding their healthcare. His candid communication is a key aspect mentioned by many patients.
Based on the majority of the reviews, patients express a high degree of satisfaction and trust in Dr. Harlan's surgical expertise and medical care. Positive experiences with both non-surgical and surgical treatments have been shared by many patients.