Frequently mentioned themes include dissatisfaction with hidden costs, frustrations with the Homeowners Association, and unreliable mortgage processing. Specific staff members are named in relation to negative experiences, and issues such as incorrect installation and extra expenses for repairs are noted. Some feedback indicates customers are unhappy with Lennar's handling of third-party lenders and final cost calculations, especially when promises or paperwork differ from reality.
Despite isolated positive remarks about the community, most reviews cast Lennar’s reputation in a negative light, particularly in the context of new home purchases in the Bexar County, Texas area. Areas of concern center around cost transparency, home quality, and follow-up service, leaving potential buyers cautious about engaging with Lennar in this region.