Common feedback centers on alleged issues with customer support, specifically unhelpful or automated responses, unresolved technical problems like disconnected accounts, and concerns over the legitimacy of the company’s operations. Some customers report challenges with canceling or editing loan requests and mention problems with recurring subscription fees and loans remaining unfunded. Claims of fraud and scam-like behaviors are raised in several reviews, indicating a widespread lack of trust.
Overall, this company’s reputation among reviewers is very poor, with users citing unreliable service, poor support, and questionable business practices as major obstacles. Across all feedback, trust and service reliability emerge as key challenges, painting a concerning picture for potential users in the fintech sector.