Lendwise Ltd Reviews

Overall, the sentiment toward Lendwise as a student and postgraduate loan provider is predominantly negative, with significant concerns voiced by multiple reviewers. Customers highlight regular issues such as lack of responsiveness, poor communication, and inflexible processes. While a few reviewers mention helpful team members and smooth loan disbursal, most feedback details frustration surrounding account management, renewals, and attempts to arrange repayment support during financial hardship. Experiences with named staff, such as Sarah, offer some contrast but are isolated cases.

The most frequent themes emerging from Lendwise reviews involve difficulty reaching support, dissatisfaction with customer service, and perceived rigidity in handling individual circumstances. Several customers allege delayed or inadequate responses, especially when requesting account changes or repayment plans due to medical or employment challenges. Positive mentions center on friendly staff and straightforward initial loan approval, but these are widely outweighed by complaints about ongoing management and communication issues. Some reviewers also raise concerns over interest rates and transparency.

Based on recent customer feedback, Lendwise’s reputation in the UK is characterized by inconsistent service, with occasional efficiency overshadowed by numerous complaints over inflexibility and unsatisfactory communication. While isolated customers express satisfaction with the loan process, the majority report unresolved issues and a lack of supportive practices, particularly when facing challenging financial situations.

Lendwise is a financial services company that provides loans specifically aimed at students and postgraduate candidates, including those seeking funding for professional degrees such as an MSc or MBA. The company operates primarily through an online platform, facilitating peer-to-peer lending to support higher education financing in the United Kingdom.

Lendwise manages the entire loan process from application to repayment, including verification of credentials and ongoing account administration. The company communicates with clients digitally and by phone, issuing regular statements regarding balances and repayment dates. They also handle loan renewals, account adjustments, and repayment plans, subject to their internal policies and requirements.