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LawnStarter Reviews

Rated 4.5 based on 458 Reviews

Lawn Care in Washington

Published on
February 29, 2024
Last updated
September 11, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of LawnStarter's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About LawnStarter?

great job

very good

efficient and thorough

painless and he did a great job

Friendly and professional

Very meticulous and detailed

on schedule and the lawn looks beautiful

fantastic job. He's professional, responsive and always on time

never have to contact them

fixed. We’ve had them a couple years

Trustguide extracts key phrases from reviews about LawnStarter and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 11, 2025, 458 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of LawnStarter's publicly available reviews View source

dan fry rated LawnStarter 5 stars
a month ago
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Service was fast and they did a great job. Used there services more than once and will be a continued investment. But I still don't know how to pay them or when ill be billed..weird problem to have
Robert Duggan rated LawnStarter 5 stars
a month ago
J did a fine job with the lawn cutting. Our front yard isn't very level but the cut was vrry even. The trimming and clean up of the cutting was very good
Trish Berne rated LawnStarter 5 stars
a month ago
So happy with today's service! Our pro was timely, efficient and thorough. He managed the lawn, front and back, and edged, too. We appreciate Jose's hard work.

Reviews Summary

The overall sentiment toward LawnStarter’s lawn care service is predominantly positive, as reflected by repeated commendations for timely, detailed, and consistent lawn maintenance. Reviewers consistently note punctuality, professionalism, and quality outcomes, often naming staff or describing specific thoroughness in tasks like mowing, edging, and cleanup. While satisfaction with the lawn’s appearance is evident across multiple experiences, a few reviewers raise concerns regarding billing clarity and occasional initial service gaps that required follow-up.

Common feedback includes appreciation for scheduling reliability, consistent service delivery, and proactive communication—especially regarding weather delays or technician changes. Customers also highlight LawnStarter’s successful efforts to provide uninterrupted service when their assigned worker is unavailable, and the ease of having recurring, hands-off appointments. However, at least one reviewer details a negative experience related to contract terms and mismatched expectations for initial service, primarily around quoting and execution.

Overall, LawnStarter is regarded as a reliable lawn care provider, especially for customers seeking dependable and routine outdoor maintenance without hassle. The service is recognized for rectifying occasional issues and keeping operations smooth. These patterns, drawn from multiple reviewers, reinforce LawnStarter’s local reputation as a consistent choice for professional lawn care solutions.
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Frequently Asked Questions About LawnStarter

How does LawnStarter handle changes in lawn care technicians?

If your primary technician is unavailable or moves out of the area, LawnStarter will reschedule your service with a different landscaper to avoid missed appointments and ensure your lawn care remains uninterrupted.

Is billing and payment with LawnStarter clear and straightforward?

Some customers have reported confusion regarding payment and billing processes. It is recommended to clarify these details with LawnStarter early to avoid uncertainty about charges and invoicing schedules.

Can LawnStarter accommodate requests for specific lawn care tasks or cutting heights?

Customers can request special tasks or specific cutting heights, but it is important to verify these details in advance, as occasional misunderstandings have occurred regarding what is included in a standard service.

About LawnStarter

Lawn Care
LawnStarter is a lawn care service company that provides regular yard maintenance such as mowing, trimming, edging, and clean up. Operating within the landscaping industry, LawnStarter connects customers with local technicians and coordinates recurring or one-off lawn care requests, primarily through digital booking channels.

The company manages appointment scheduling, technician assignments, and invoicing through centralized systems. Customers receive automated notifications about service updates or schedule changes due to weather or technician availability. LawnStarter offers ongoing support by seamlessly reassigning technicians if the primary one becomes unavailable, aiming to maintain uninterrupted service delivery.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.