The reviews of Lauren B Jewelry depict it as a reputable company, esteemed for its exceptional customer service, craftsmanship, and personalized shopping experience. Clients praised the staff's professionalism, patience, and attentiveness to detail, which contributed to creating memorable experiences during pivotal life events. Consistent across the reviews is the satisfaction with the staff's expertise, particularly noting consultants like Miranda, Mike, Ann V., Britta, Kimberley, and Ann, who delivered significant assistance in crafting bespoke pieces. Customer loyalty is evident, with repeat purchases and a strong intent to continue patronage. The customer experience is highlighted as seamless, whether conducted in-person or remotely.
Customers report an exceptional level of service including personalized attention, expertise in jewelry design, and a patient, accommodating staff. The company appears to value the creation of a comfortable and engaging shopping experience, whether in-store or online.
Yes, Lauren B Jewelry is frequently praised for its ability to craft custom engagement rings that meet clients' specific preferences and expectations. Customers have highlighted the brand's attentiveness to detail and bespoke design capabilities.
According to customer reviews, Lauren B Jewelry offers options to repair or upgrade jewelry. In cases where items may have broken or worn down, the company has been willing to present customers with deals for upgrades or remake pieces to ensure satisfaction.
Open since 1978, this retailer specializes in engagement rings, custom designs & loose diamonds.
