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Lauren B Jewelry Reviews

Rated 4.9 based on 1543 Reviews

608 5th Ave Third Floor, New York, NY 10020, United States

Jewellers | New York, NY

Published on
January 9, 2024
Last updated
March 13, 2024

Reviews Summary

The reviews of Lauren B Jewelry depict it as a reputable company, esteemed for its exceptional customer service, craftsmanship, and personalized shopping experience. Clients praised the staff's professionalism, patience, and attentiveness to detail, which contributed to creating memorable experiences during pivotal life events. Consistent across the reviews is the satisfaction with the staff's expertise, particularly noting consultants like Miranda, Mike, Ann V., Britta, Kimberley, and Ann, who delivered significant assistance in crafting bespoke pieces. Customer loyalty is evident, with repeat purchases and a strong intent to continue patronage. The customer experience is highlighted as seamless, whether conducted in-person or remotely.

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What Customers Are Saying About Lauren B Jewelry?

Trustguide uses AI to extract key phrases from reviews about Lauren B Jewelry and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Lauren B Jewelry's customers had a positive experience.

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Lauren B Jewelry Ratings

5

As of Based on 1543 revies as of Jan 09, 2024

Lauren B Jewelry Score

As of Based on 1543 revies as of Jan 09, 2024

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Customer Reviews

As of Mar 13, 2024, 1543 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Lauren B Jewelry's publicly available reviews View source

Jules Volpe rated Lauren B Jewelry 5 stars
3 weeks ago
In 2019 my husband bought my engagement ring , in 2020 both my husband and I got our wedding bands through them again and in 2021 my husband bought my earrings. Each time we worked with Claire K.. Recently my wedding band broke and we went through them to get it fixed, instead of fixing it they gave us a great deal for me to upgrade my ring and they completely re-made it. We worked with Miranda this time. Each time we had such a wonderful and seamless experience, whether we needed to make an appointment or work with them remotely. We will continue to buy our jewelry with them and highly recommend them! Thank you so much again, we appreciate y’all!
Gianpaolo Lisena rated Lauren B Jewelry 5 stars
2 months ago
I am absolutely thrilled to give Lauren B Jewelry a well-deserved 5-star review for their exceptional service, craftsmanship, and dedication to creating the most stunning wedding bands for my wedding. Working with Mike was an absolute pleasure from start to finish. His expertise, patience, and keen understanding of our vision made the entire design process smooth and enjoyable. Mike went above and beyond to ensure that every detail of our wedding bands was perfect, and the final result exceeded all of our expectations. We are deeply grateful for the personalized attention and care we received throughout this journey. If you're looking for a jewelry company that delivers unparalleled craftsmanship and exceptional customer service, look no further than Lauren B Jewelry. Thank you, Mike, and the entire team, for making our wedding bands so incredibly special!
Tiffany Chang rated Lauren B Jewelry 5 stars
2 months ago
Nothing but amazing things to say about Lauren B. From my fiancé’s experience designing my engagement ring, to finding a perfect wedding band to match and accent the diamond, Lauren B delivered top service. Wonderful experience in store with Ann V. She was patient, helpful and extremely knowledgeable. Understanding and prepared with all the designs I had previously requested. Excellent communication from start to finish and will continue to go to Ann at Lauren B for all our jewelry needs! 10/10 recommend.

Frequently Asked Questions About Lauren B Jewelry

What can I expect in terms of customer service when working with Lauren B Jewelry?

Customers report an exceptional level of service including personalized attention, expertise in jewelry design, and a patient, accommodating staff. The company appears to value the creation of a comfortable and engaging shopping experience, whether in-store or online.

Can Lauren B Jewelry create custom engagement rings that align with my vision?

Yes, Lauren B Jewelry is frequently praised for its ability to craft custom engagement rings that meet clients' specific preferences and expectations. Customers have highlighted the brand's attentiveness to detail and bespoke design capabilities.

Are there options to upgrade or fix jewelry purchased from Lauren B Jewelry?

According to customer reviews, Lauren B Jewelry offers options to repair or upgrade jewelry. In cases where items may have broken or worn down, the company has been willing to present customers with deals for upgrades or remake pieces to ensure satisfaction.

About Lauren B Jewelry

Jewellers

Open since 1978, this retailer specializes in engagement rings, custom designs & loose diamonds.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.