Common feedback themes include highly attentive individual service, prompt answers, helpful after-sale support, and a clear investment process, particularly for customers investing from overseas or on complex portfolios. At the same time, recurring complaints focus on lost investments, project incompletion, poor email responsiveness when things go wrong, and broader worries about company oversight and ethical practices. Some reviewers refer to ongoing police investigations and regret over trusting the company, highlighting a sharp divide in experiences.
Overall, Knight Knox's reputation in UK property investment is notably polarized. While some repeat customers express willingness to recommend them and have benefited from organized procedures, others cite unresolved problems, unrecovered losses, or ongoing concerns about transparency and risk. The company draws both loyal advocates and vocal critics, especially regarding large-scale projects and development reliability in the UK.