Frequent themes in customer comments include the platform’s ease of use and the prompt, helpful nature of its support team. Parents who found success with auditions mention the helpful design of opportunities tailored for different ages and the sense of a supportive community. On the other hand, recurring criticisms highlight the lack of actual callback opportunities for some users and dissatisfaction with billing, including perceptions of aggressive marketing and challenges with subscription cancellation.
Overall, Kids Casting is regarded as a well-known resource for families exploring child casting and modeling opportunities, especially in urban centers like NYC and LA. While many express appreciation for its functionality and staff responsiveness, persistent concerns about payment practices and legitimate lead volume temper the platform's reputation among families in the industry.