Attraction Tix Reviews

Overall sentiment in customer reviews for Attraction Tix is mixed, with both positive and negative experiences clearly reflected. Reviewers consistently note ease of booking and quick email delivery of tickets for theme parks like Disneyland Paris, Siam Park, and Loro Parque. However, several customers mention lack of support, unclear processes for ticket exchange, and issues with refunds or changes, particularly with third-party versus direct bookings and pandemic-related cancellations.

The most frequent themes include easy online and mobile booking, problems with voucher exchanges at park gates, and difficulties obtaining assistance or refunds for booking errors or disrupted travel. Customers value the inclusion of extras like Fast Pass and appreciate when vouchers work smoothly at the entrance. Conversely, frustration is expressed about poor customer service, processing errors, and additional charges, especially when direct purchase from venues appears more straightforward.

Bottom-line, Attraction Tix's reputation is seen as convenient when processes go as planned, but inconsistent support and communication issues affect trust, especially for Disneyland Paris and similar European destinations. Customers recognize the potential for savings but weigh this against support responsiveness and reliability. Local relevance is strong for major tourist cities like Paris and Tenerife.

Attraction Tix is an online ticket provider for events and attractions, specializing in selling tickets to popular destinations such as theme parks, shows, and activities. Customers can purchase access to various global attractions via their digital platform, receiving tickets or vouchers electronically for use at venues.

The company operates using a straightforward online booking system, enabling customers to select dates, pay for tickets, and receive confirmation by email. Its delivery model often involves providing vouchers that must be exchanged for entry tickets at attraction venues. The platform may also offer bundled features such as Fast Passes or meal vouchers.