Common feedback includes long delays or unfulfilled promises around refunds, lack of clear communication regarding payment protection, and problems when issues arise after purchase. Many reviewers note frustration when attempting to resolve problems, such as failed ticket delivery, insurance disputes, or unresolved complaints. Only a small number of users report smooth purchases and successful use of tickets. Criticism is widespread about customer support and refund timelines regardless of ticket type or theme park.
Overall, FloridaTix is viewed as unreliable and difficult to work with by customers in Orlando and beyond, primarily due to unresolved customer service and refund issues. Persistent negative experiences and lack of trust in support processes are reputation-defining themes for this company based on these recent reviews.